Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Henry

Mill Hall,PA

Summary

Skilled customer service offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits. Efficient Quality control inspector proficient in auditing and monitoring quality requirements to meet company quality and assurance standards and customer specifications. Hard working Quality Control Inspector offering4 years of manufacturing and production experience. Detail oriented and systematic professional knowledgeable about compliance standards, documentation guidelines and reporting requirements. Personable customer service manager employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in MS word, MS excel, and MS power point, with expertise in resource allocation and schedule management.

Experienced with processing and optimizing workflow efficiency. Utilizes strong organizational skills and attention to detail to maintain compliance and accuracy. Knowledge of data management techniques and quality assurance protocols.

Overview

2
2
years of professional experience

Work History

Processor

Truck-Lite Co
03.2024 - Current
  • Received and reviewed incoming documents and materials.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.
  • Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Supported team members in their tasks, contributing to overall team success.
  • Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
  • Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
  • Developed expertise in various processing systems for increased efficiency and accuracy.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Managed multiple priorities simultaneously, maintaining organization even during peak periods.
  • Reduced errors with meticulous attention to detail and thorough review of documentation.
  • Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Enhanced accuracy in document processing by implementing rigorous quality control checks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Production Technician

First Quality Nutek
10.2022 - 12.2023
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed regular calibration checks on instruments ensuring precision measurements throughout production process.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Lubricated and cleaned parts to perform routine maintenance on production equipment.
  • Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.
  • Reduced machine downtime by implementing preventive maintenance procedures and regular inspections.
  • Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.

Education

Some College (No Degree) - Graphic Design

Independence University
Salt Lake City, UT

Skills

  • Issue and conflict resolution
  • Attention to detail
  • Quality control
  • Positive attitude

Timeline

Processor

Truck-Lite Co
03.2024 - Current

Production Technician

First Quality Nutek
10.2022 - 12.2023

Some College (No Degree) - Graphic Design

Independence University
Amy Henry