Skilled customer service offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits. Efficient Quality control inspector proficient in auditing and monitoring quality requirements to meet company quality and assurance standards and customer specifications. Hard working Quality Control Inspector offering4 years of manufacturing and production experience. Detail oriented and systematic professional knowledgeable about compliance standards, documentation guidelines and reporting requirements. Personable customer service manager employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in MS word, MS excel, and MS power point, with expertise in resource allocation and schedule management.
Experienced with processing and optimizing workflow efficiency. Utilizes strong organizational skills and attention to detail to maintain compliance and accuracy. Knowledge of data management techniques and quality assurance protocols.