Amy L. Schiller

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• Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
• Provided treasury and cash management by overseeing reconciliation of banking activity.
• Followed up with delinquent accounts to obtain funds and reduce aging balances.
• Accurately completed financial statement audits and thoroughly reviewed results.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Developed detailed plans based on broad guidance and direction.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Comprehensive knowledge of accounting and auditing principles, A/P, A/R, general ledger postings, invoicing, and regulatory compliance guidelines
• Expertise in developing and delivering monthly, quarterly, and annual Profit and Loss statements and Balance Sheets
• Keen ability to analyze cost control, providing timely and frequent financial information that supports corporate goals and objectives
• Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity
• Excellent technology skills; proficient with MS Office (Word, Excel, Outlook, PowerPoint, & QuickBooks)

• Responsible for the creation of a Clinical Research Department for a multi-physician Gastroenterology practice from the ground up.
• Performed input, retrieval, and analysis of data for processing and validation, and maintained research databases on excel and in the clinical trial management program.
• Developed study budgets and tracked all expenditures and reconciled with funds.
• Developed user interfaces for data entry in the clinical trial management program.
• Coordinated the day to day activities of the research study team specifically engaged in carrying out the research clinical protocol.
• Created and processed paperwork necessary for purchase orders, check requests, travel reimbursement, etc.
• Organized and facilitated meetings, conferences, and other events associated with research activities.
• Documented all correspondence and communication pertinent to the research and responded to study site monitoring visit findings.
• Participated in Quality and process improvement efforts to create and maintain a high-performing and efficient team.
• Implemented approved recommendations.
• Maintained all documentation records of the investigational medicinal product.
• Prepared case files and maintained adequate and accurate source documentation for each study subject according to GCP protocols.
• Managed a team of two additional full time research coordinators.