Nathan Westermann
Fayetteville
Summary
I am seeking a position on a customer-focused team where I can utilize my extensive experience in customer service to contribute to the team’s objectives. Specifically, I excel at building rapport, active listening, and providing tailored solutions that meet individual customer needs.
Overview
18
18
years of professional experience
Work History
Sales Manager
Staples
08.2015 - Current
- Mentor and coach team members, fostering a collaborative and high-performance environment
- Drive sales growth by providing exceptional customer support while also promoting product offerings
- Consistently strive to nurture long term relationships and repeat customers
- Efficiently manage daily store operations, including opening and closing procedures
- Monitor and analyze key performance indicators (KPIs), identifying areas for improvement and driving strategic decision making
- Provide expert technical support and PC repair, resolving hardware and software issues for internal and external customers
Electronics Sales Associate
Target
01.2014 - 12.2015
- Drove sales by providing exceptional customer service and product knowledge to a diverse customer base
- Facilitated training and new team member onboarding, ensuring they were equipped to provide top level customer service
Warehouse Associate
Best Buy
01.2009 - 12.2009
- Executed the unloading and sorting of incoming freight, maintaining accurate inventory control
- Conducted regular sales tag maintenance, guaranteeing correct product information and pricing
- Maintained a well organized stockroom and sales floor
Sales and Warehouse Associate
Circuit City
01.2007 - 12.2008
- Proactively cleaned and maintained sales floor to create a customer-friendly environment
- Completed inventory management tasks with precision, minimizing discrepancies and maximizing product availability
Education
High School -
Francis Scott Key High School
01.2005
Computer Science Degree -
Kent State
Skills
- Sales leadership
- Team Management
- Technical support
- Technology sales
- Salesforce
- Customer service
- Sales Management
- Planograms
- Business development
- Human resources
- Relationship building
Timeline
Sales Manager
Staples
08.2015 - Current
Electronics Sales Associate
Target
01.2014 - 12.2015
Warehouse Associate
Best Buy
01.2009 - 12.2009
Sales and Warehouse Associate
Circuit City
01.2007 - 12.2008
Computer Science Degree -
Kent State
High School -
Francis Scott Key High School
Similar Profiles
Liam HronisLiam Hronis
Tech Sales Associate at StaplesTech Sales Associate at Staples
Maxwell SartorMaxwell Sartor
Sales Associate at StaplesSales Associate at Staples
Michael ReddMichael Redd
Sales Manager at StaplesSales Manager at Staples