Amy Wolf
Hanover
Summary
Professional with extensive experience in document scanning and imaging technologies, adept at resolving technical issues related to scanners and imaging devices. Demonstrated ability to train new employees on scanning procedures and software, ensuring adherence to quality control standards. Proven track record of processing large volumes of documents accurately and efficiently while collaborating with cross-functional teams to meet project deadlines. Skilled in utilizing optical character recognition software to enhance document accessibility and maintain organized digital records.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Scanner/prep
RMS Inc
Mechanicsburg
04.2025 - Current
- Resolved technical issues related to scanners or other imaging devices quickly and effectively.
- Trained new employees on the correct use of scanners, imaging software programs.
- Scanned documents and images into computer systems accurately and efficiently.
- Verified accuracy of scanned information by comparing it with original document.
- Collaborated with colleagues from various departments on projects involving the use of scanners.
- Processed large volumes of incoming documents in a timely manner while ensuring accuracy standards were met.
- Adjusted scanning settings according to specific requirements of each job.
- Reported any malfunctions immediately to supervisor or IT personnel for prompt resolution.
- Maintained quality control standards for all scanned materials.
- Created digital records of paper documents using specialized scanning software.
- Performed daily maintenance checks on scanner equipment to ensure proper functioning.
- Utilized various scanning hardware, computer programs and applications to scan files and documents.
- Reviewed electronically scanned document images to verify accuracy.
- Trained new staff on scanning procedures and best practices to maintain high standards of operation.
- Assisted in the development of scanning protocols to enhance efficiency and reduce errors.
- Maintained accurate records of documents processed for tracking and quality control purposes.
- Utilized optical character recognition (OCR) software to convert scanned images into searchable text.
- Supported cross-functional projects by providing scanned documents for various departmental needs.
- Performed routine maintenance and troubleshooting on scanning equipment to ensure optimal performance.
- Participated in regular team meetings to discuss progress, challenges, and strategies for improvement.
- Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area.
- Kept inventory areas clean, organized, and free of safety hazards for maximum efficiency.
- Adjusted scanner settings for different document types to ensure clarity and readability of digital images.
- Utilized document management software to categorize, tag, and archive scanned files for easy access.
- Operated high-speed scanning equipment to digitize documents for electronic storage and retrieval.
- Batched, sorted and imported electronic files into software.
- Identified and resolved or communicated discrepancies to shift coordinator and planners.
- Collaborated with team members to manage large-scale scanning projects and meet tight deadlines.
- Conducted quality checks on scanned documents to ensure accuracy and completeness of digital records.
- Completed documents and work requests according to company standards.
- Set up documents for individual projects based on specifications.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Crew Member
McDonald's Restaurant
Hanover
08.2021 - 10.2021
- Adhered to health department regulations regarding food handling procedures.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted management team with inventory counts of food products and beverage supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Checked expiration dates on all products before serving them to customers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Informed customers about daily specials in an engaging manner.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Presented orders to guests within anticipated service times.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Stocked shelves and cases with new or transferred items.
- Drove team success by quickly completing assigned tasks.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Took orders from patrons and input selections into store computer system.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Upheld high standards of productivity and quality in operations.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Scrubbed and polished counters to remove debris and food.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Tailored orders to address customer allergies and gluten concerns.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Brewed and served coffee and tea with preferred add-ins.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
Quality Auditor
Syncreon
York
01.2020 - 04.2020
- Created reports on audit findings, including recommendations for improvements.
- Verified accuracy of inspection records and updated them as required.
- Ensured that all products meet statutory regulations before being released into the market.
- Tracked quality metrics such as defect rate, rework rate, waste rate.
- Evaluated production processes for efficiency and effectiveness.
- Conducted internal audits to ensure compliance with quality standards.
- Developed and maintained audit plans, checklists and procedures.
- Collaborated with production staff to resolve quality issues in a timely manner.
- Identified process gaps by comparing actual results against expected outcomes.
- Maintained all relevant documents related to inspections and audits in an organized manner.
- Inspected incoming materials for conformance to specifications.
- Investigated and identified quality issues to uncover root causes and explore potential corrective actions.
- Checked products with inspections and tests to ferret out non-conformity and flaws.
- Minimized cost of audits while maintaining high levels of service.
- Conducted audits for clients to assess products for compliance with international standards.
- Assessed readiness of products to go to market.
- Used consistent and fair assessment procedures to achieve optimal audit results.
- Inspected production areas regularly to identify and process violations impacting final quality results.
- Notified supervisors or other relevant personnel of test or production issues.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Learned new testing methods through continued education and research.
- Marked materials with grade or acceptance status.
- Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
- Positioned components, parts or materials for testing.
- Recommended essential corrective actions based on test results.
- Read blueprints and manuals to determine test procedures or adjustment methods.
CNC Machine Operator
Rh Sheppard's
Hanover
03.2018 - 10.2018
- Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
- Collaborated with engineers in order to create new processes for improved efficiency.
- Performed regular preventive maintenance tasks on CNC machinery.
- Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
- Monitored machine operation to detect malfunctions or out-of-tolerance machining.
- Maintained accurate records of production data including scrap rates and downtime.
- Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.
- Checked accuracy of programs prior to running production runs utilizing simulation software packages.
- Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
- Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
- Performed minor maintenance such as cleaning and lubricating machines.
- Read and interpreted blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.
- Troubleshot issues related to tooling or programming errors using problem solving techniques.
- Repaired damaged parts according to company standards before returning them back into service.
- Verified settings by measuring positions, first-run parts and sample works with micrometers, calipers or other measuring instruments.
- Ensured that all components met customer requirements before being packaged for shipment.
- Loaded and unloaded machines to prevent expensive equipment issues.
- Achieved safety, quality, and performance standards to meet production schedules.
- Fabricated various parts using multiple machines at once.
- Established and performed quality assurance duties to maintain acceptable production levels.
- Worked from layout and work order, created programs and set up machines to produce required parts.
- Read blueprints and 3D models to determine product specifications and plan operational sequences.
- Changed out aging tools, fixtures and offsets.
- Leveraged micrometers, verniers and gages to accurately inspect parts.
- Interfaced with machines to adjust settings or tools, driving high-quality production.
- Observed company's strict safety rules during each shift to avoid job-related injuries.
- Maintained production tooling by replacing and grinding worn tools.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Set up and operated CNC machines to perform tasks such as drilling, grinding, and milling.
- Ensured the machines are properly lubricated and cooled during the machining process.
- Used precision measurement tools to check and ensure the accuracy of the machined parts.
- Set controls to regulate speed, feed and coolant flow.
- Implemented minor machine maintenance such as cleaning and repairing.
- Loaded feed mechanisms by lifting stock into position.
- Followed safety guidelines and regulations, including wearing personal protective equipment and ensuring a safe work environment.
- Compared numerical displays with process sheet data to verify dimensional adjustments.
- Maintained specifications by observing drilling, grooving, and cutting, including turning, facing, knurling, and thread chasing operations.
- Managed the inventory of tools and parts necessary for machine operation and maintenance.
- Stopped machine operation to change tooling, setup, or workpiece placement according to required machining sequences.
- Aligned, mounted and installed tools and attachments on machines, using hand tools and precision measuring instruments.
- Controlled machine operations to complete precise, high-quality work.
- Read programming instructions and product blueprints to determine sequences and dimensional requirements.
- Completed accurate calculations of machine speed, feed ratios and cut parameters.
- Loaded and unloaded different tool parts from trucks and storage areas.
- Checked completed workpieces against specifications to assess conformance.
- Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
- Monitored machine operations and made adjustments to correct problems.
- Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
- Adjusted machine feed and speed, changed cutting tools, or adjusted machine controls when automatic programming is faulty or if machines malfunction.
- Selected the appropriate tools, machines, and materials to be used in preparation of machinery work.
- Maintained, adjusted, and calibrated control systems and equipment to ensure optimal performance.
- Used devices, templates and fixtures to measure dimensions of finished workpieces for conformance.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Coordinated with other team members and departments to ensure timely completion of parts and projects.
- Took measurements, detected malfunctions, troubleshot processes and adjusted and reprogrammed controls while adhering to quality assurance procedures and processes.
- Interpreted blueprints, drawings, and engineering information to determine methods and sequences of operations needed to fabricate products.
- Verified settings by measuring positions, first-run part, and sample workpieces, adhering to international standards.
Picker/Warehouse Packer Sanitation
Tasty snacks and G&S foods
Hanover
03.2008 - 05.2011
- Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Maintained a clean and organized work area to ensure safety.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Verified accuracy of items picked, packed and shipped to customers.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Received and processed customer orders for merchandise in a timely manner.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Followed quality control procedures to minimize errors.
- Ensured proper labeling of products for easy identification.
Team Member
Pizza Hut
Hanover
01.2006 - 05.2011
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Resolved customer issues promptly in a professional manner.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Developed positive customer relationships through friendly greeting and excellent service.
- Upheld high standards of productivity and quality in operations.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Picker/Packer Line Leader
PCA
Hanover
Education
GED -
New Oxford High School
New Oxford, PA05-2021
Skills
- Document scanning
- Optical character recognition
- Quality control
- Technical troubleshooting
- Customer service
- Accuracy and precision
- Problem-solving aptitude
- Problem-solving abilities
- Organizational skills
- Adaptability and flexibility
- Content management
- Teamwork
- Reliability
- Multitasking Abilities
Certification
- Servsafe certified
Timeline
Scanner/prep
RMS Inc
04.2025 - Current
Crew Member
McDonald's Restaurant
08.2021 - 10.2021
Quality Auditor
Syncreon
01.2020 - 04.2020
CNC Machine Operator
Rh Sheppard's
03.2018 - 10.2018
Picker/Warehouse Packer Sanitation
Tasty snacks and G&S foods
03.2008 - 05.2011
Team Member
Pizza Hut
01.2006 - 05.2011
Picker/Packer Line Leader
PCA
GED -
New Oxford High School