Amy M. Meister
Pittsburgh
Summary
Personable and dedicated with strong foundation in medical and administrative leadership, coupled with strategic and operational mindset. Possesses deep understanding of healthcare operations inclusive of the insurance industry and patient care standards, along with skills in clinical operations and team management. Aims to improve patient experience, health outcomes, reduce the total cost of care and simplify healthcare processes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chief Medical Officer
Weight Watchers
09.2023 - 06.2024
- Inaugural Chief Medical Officer
- Tasked with integrating an acquired virtual medical practice
- led the implementation of quality and compliance of the clinical organization
- Tasked with developing a direct to employer sales strategy and product
- Sell WW to insurers to be part of benefit design
Associate Chief Medical Officer, ISD
UPMC, Insurance Services Division
01.2022 - 06.2023
- Responsible for over 4.2 million covered lines across all insurance lines of business which generate nearly $13 Billion in revenue
- Serve as a liaison to the health system to drive execution for the integrated delivery and finance system (IDFS)
- Accountable for creating initiatives to create savings while upholding the standards of care
- Accountable for quality, compliance, patient member experience, and growth of market share
- Lead strategies to migrate care from higher cost settings to a more consumer centric cost effective care
Chief Medical Health and Wellness Officer, workpartners and commercial
UPMC
04.2021 - 12.2021
- Responsible for strategy and execution of wellness products and programs supporting workpartners clients and all commercial lines of business
- Oversee MyHealth at Work—onsite and virtual clinics serving UPMC employees
- Manage a portfolio of products and services to enhance the wellbeing of members
- Develop a sales strategy and scale workpartners
- Create attractive benefit designs
- Serve as a consultant to clients to guide and co-author their human capital strategy
- Manage trend and implement clinical programs to help improve total health
- Telehealth strategy and integration into benefit design
CEO of Level2
UnitedHealth Group
07.2019 - 04.2021
- Led a start-up company devoted to achieving remission in type2 diabetes by creating a new healthcare ecosystem including a benefit design fueled by unparalleled data, wearable technology and innovative care delivery team
- Constructed business and scaled from a team of7 to a team of over200 in less than one year
- Created a nationally scaled longitudinal virtual provider practice in under one year
- Created a coaching portal and APP
- Introduced an “Uber” model of healthcare featuring on-demand specialist visits
- Designed the process to interpret signals from wearable technology to help create a personalized care plan
- Projected $1.2 Billion in revenue for2021
- Sold to the Fully insured block and ASO marketplace
- Developed and led sales strategy
- Developed and scaled a national virtual ACO specializing in longitudinal care for Type2 diabetics
- Developed the clinical algorithms which were used to create AI and “bots”
- Developed an attractive benefit design minimizing out of pocket expense for members
- Launched a risk product enabling as close as possible full actuarial risk for self-funded clients transitioning the conversation from ROI to guaranteed savings
- Eliminated barriers to patients having access to continuous glucose monitors (CGM’s) at no out of pocket expense
- Eliminated barriers to patients receiving coaching and dietary specialty visits when needed
- >13,000 members actively participating in year one
President of On-Site Solutions
MedExpress (An Optum Company—part of UnitedHealth Group)
10.2016 - 07.2019
- Developed the on-site clinic product which yields clients a1:1 to1:1.5 ROI on every dollar invested
- Design and implement custom benefit designs in a compliant fashion for employers
- Serve on Optum’s Consultant Advisory Board—build relationships and partnerships with industry leaders (Mercer, Willis Towers Watson, Aon, Fidelity, Red Quill, Gallagher, EY)
- Growing70% year over year
- Principal subject matter expert for RFP responses team for on-site health and wellness services
Vice President of Employer Health Services
MedExpress (An Optum Company—part of UnitedHealth Group)
09.2015 - 10.2016
- Led the Employer Health Services Division
- Standardized occupational health services and pricing across the urgent care platform of250+ locations nationally
- Led the occupational health sales division
- Redesigned sales compensation to align with profitability and client retention
- Establish relationships and protocols with TPA’s and workers’ compensation carriers
- Led Direct Primary Care program
Medical Director
UPMC Center for Hospital Medicine
04.2013 - 09.2015
- Responsible for the oversight of200 + physicians and60 advanced practice providers spread out over20 separate locations and2 states
- Medical Director, UPMC APP Hospitalist Residency Program: designed the first program in the US to not only teach medical management, but also the business of medicine to APP’s
- Developed the hospitalist service line: govern the5 different business units managing hospitalist services and implement best practices
- Standardized hospitalist pay and incentives
- Standardized contracts and practice scope
- Developed a “Patient Experience” Skills lab
- Responsible for analyzing data, utilization trends and transitioning providers to outpatient practices who had unfavorable inpatient metrics
- Worked with Innovation center on embedded guidelines of care and AI to guide evidenced-based medicine
Vice President, Hospitalist Operations
Emergency Resource Management Incorporated, LLC (UPMC)
08.2011 - 09.2015
- Grew from2 hospitalist programs to10 and responsible for $54 million in revenue
- Led sales of hospitalists services
- Obtained contracts to provide services at non-UPMC facilities
- Developed a leadership academy
- Develop budgets for programs and justify to client hospitals
- Developed program to help staff anywhere care e-visits with hospitalists
Hospitalist physician
Hospitalist Management Group
05.2010 - 08.2011
- Helped establish a new program
- Responsible for all aspects of patient care including ICU and procedural services
President and CEO / founding physician
Kansas Internal Medicine Specialist, LLC
12.2005 - 05.2010
- Concierge Hospitalist medicine at7 facilities
- Medical Consulting
- Specialized in inpatient medical care including Neurocritical ICU, Acute Rehab, palliative care, geriatric psychiatry unit, worker’s compensation, LTAC, spinal cord injury, burn management and wound care
- Assisted with audit recovery services
- Selected and launched “Dairyland” EMR in Kansas Spine Hospital
- Physician Champion for adoption of paper to EMR transition (Mirror Image EMR)
Hospitalist
Via Christi Regional Medical Center Hospitalists
06.2005 - 12.2005
- Supervise Advanced Practice Providers
- Manage neurocritical care unit
- Perform procedures (central lines, intubations, lumbar punctures, etc)
- Helped design an EAU (express admissions unit)
- Assisted in ED as an “admitalist”
- Received the St
- Luke’s Physician Award for Human Dignity
Associate Medical Director
Community Hospice of Northeast Florida
06.2004 - 06.2005
- Hospice and Palliative care hospitalist
- Instructor for Mayo Clinic’s palliative medicine fellows
- Designated EPEC project speaker
- Leader of interdisciplinary rounds
Hospitalist
Augusta Medical Center Hospitalists
06.2003 - 06.2004
- Responsible to growing our patient base / primary care contracts
- Responsible for medical admissions and consultations
- Manage patients in the ICU/CCU
- Perform procedures such as central line placement, arterial line placement, ventilator management
- Served on the ICU committee
- Supported launch of CernerPowerchart
Education
University of Pittsburgh Katz School of Business
Pittsburgh, PA01.2013
Doctor of Osteopathic Medicine - undefined
West Virginia School of Osteopathic Medicine
Lewisburg, WV01.2000
Bachelors of Science - General Science / Biology
Wheeling Jesuit University
Wheeling, WV01.1995
Chemical Engineering / Biology
University of Kentucky
Lexington, KY01.1994
Skills
- Strong translational skills between the payer and provider landscape
- Proven operations and ability to integrate new products and services into the healthcare ecosystem in a fiscally responsible way
- Relentless focus on patient and consumer experience
- Omnichannel integration experience
- Ability to make agile and nimble data-driven decisions
Certification
- ABIM initial certification2003; recertification2013; current MOC participant
- ACLS
- PALS
- NIH stroke scale
- PA State Osteopathic Exam
- LA Telehealth Exam
- DEA
- Comlex I, II, III
- Active State Licenses in all 50 states + DC
- MRO (initial certification Sept2015)
- Texas medical jurisprudence exam 2017
Affiliations
- American College of Physicians
- WV Osteopathic Medical Society
Timeline
Chief Medical Officer
Weight Watchers
09.2023 - 06.2024
Associate Chief Medical Officer, ISD
UPMC, Insurance Services Division
01.2022 - 06.2023
Chief Medical Health and Wellness Officer, workpartners and commercial
UPMC
04.2021 - 12.2021
CEO of Level2
UnitedHealth Group
07.2019 - 04.2021
President of On-Site Solutions
MedExpress (An Optum Company—part of UnitedHealth Group)
10.2016 - 07.2019
Vice President of Employer Health Services
MedExpress (An Optum Company—part of UnitedHealth Group)
09.2015 - 10.2016
Medical Director
UPMC Center for Hospital Medicine
04.2013 - 09.2015
Vice President, Hospitalist Operations
Emergency Resource Management Incorporated, LLC (UPMC)
08.2011 - 09.2015
Hospitalist physician
Hospitalist Management Group
05.2010 - 08.2011
President and CEO / founding physician
Kansas Internal Medicine Specialist, LLC
12.2005 - 05.2010
Hospitalist
Via Christi Regional Medical Center Hospitalists
06.2005 - 12.2005
Associate Medical Director
Community Hospice of Northeast Florida
06.2004 - 06.2005
Hospitalist
Augusta Medical Center Hospitalists
06.2003 - 06.2004
Doctor of Osteopathic Medicine - undefined
West Virginia School of Osteopathic Medicine
Bachelors of Science - General Science / Biology
Wheeling Jesuit University
Chemical Engineering / Biology
University of Kentucky
University of Pittsburgh Katz School of Business
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