Ana Cordova
Coatesville
Summary
Hardworking and dependable student with experience in animal care, customer service, and fast-paced environments. Skilled in animal handling, feeding, and barn maintenance, as well as supervising children in educational and recreational settings. Strong teamwork, communication, and time management skills, with the ability to multitask, follow routines, and adapt to changing priorities.
Overview
3
3
years of professional experience
Work History
Team Member
Dicks Sporing Goods
05.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Implemented visual merchandising techniques to attract customer attention and boost engagement.
- Operated cash register to process customer transactions.
- Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
- Provided expert fitting room assistance, helping customers find the perfect apparel items for their needs.
- Collaborated with team members to meet daily sales goals, resulting in consistent achievement of targets.
- Assisted in coordinating seasonal promotions and sales events, driving traffic to the store and increasing revenue growth.
Crew Member
McDonald's Restaurant
06.2023 - 08.2025
- Operated cash register efficiently, ensuring accurate transactions and managing customer payments.
- Trained new crew members on operational procedures and best practices for efficient service delivery.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and empathy.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Horse Farm Hand
Second Nature Farm
08.2022 - 08.2024
- Assisted with daily horse care, including mucking stalls, maintaining clean and safe barn conditions, and monitoring animal well-being.
- Brought horses in and turned them out safely, following proper handling procedures and farm routines.
- Fed horses hay, grain, and fresh water according to scheduled feeding plans.
- Worked independently and as part of a team to complete physically demanding tasks efficiently and reliably.
- Helped supervise and support pony parties for young children, ensuring both child and animal safety.
- Assisted with summer camp activities, helping guide children during interactions with ponies and maintaining a positive, educational environment.
- Developed strong animal handling skills, responsibility, and attention to detail through daily hands-on care.
- Gained experience balancing animal care with public interaction and education, especially with children.
Education
Bachelor of Science - General Biology
Pennsylvania State University
University Park, PA05-2028
Secondary Field of Study - Psychology
Pennsylvania State University
University Park, PA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Animal handling
- Workplace safety
- Heavy lifting
- Organizing work stations
- Product knowledge
- Goal setting and achievement
- Training and mentoring
Timeline
Team Member
Dicks Sporing Goods
05.2024 - Current
Crew Member
McDonald's Restaurant
06.2023 - 08.2025
Horse Farm Hand
Second Nature Farm
08.2022 - 08.2024
Bachelor of Science - General Biology
Pennsylvania State University
Secondary Field of Study - Psychology
Pennsylvania State University