Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Lagares Birch

Philadelphia

Summary

Efficient and motivated accounts receivable clerk known for high productivity and the ability to complete tasks to help businesses raise efficiency and profit. Specialize in invoice processing, payment tracking, and financial reporting; excel in communication, problem-solving, and time management, ensuring smooth financial operations in fast-paced environments. Quickly adapts to new work challenges and industry conditions. Equally effective when working solo or on a team.

Overview

16
16
years of professional experience

Work History

Account Executive Receivables

Elite Express
Moorestown
04.2019 - Current
  • Established payment plans for clients experiencing financial difficulties, while maintaining good customer relations, as well as minimizing losses.
  • Improved accuracy of financial reporting by reconciling accounts receivable ledgers regularly.
  • Prepared bank deposits and maintained accurate records of collections.
  • Managed aging reports for follow-up actions on unpaid invoices regularly.
  • Analyzed customer accounts on a regular basis to identify any potential risks or bad debts.
  • Performed collection activities according to established procedures while maintaining good relationships with customers.
  • Provided customer service support for billing inquiries, payment issues, and other related matters.
  • Reviewed customer accounts to ensure accuracy of invoices and payments.

Medical Assistant

Dr. Murray Brand and Associates
Philadelphia
04.2009 - 04.2019
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Education

Medical Assistant Diploma -

Kaplan University
Philadelphia
08-2008

GED -

Congreso De Latinos Unidos
Philadelphia, PA
08-2004

Skills

  • Payment processing
  • Accounts reconciliation
  • Financial reporting
  • Risk assessment
  • Collection strategies
  • Customer service
  • Data entry
  • Time management
  • Strong Communication Skills

Languages

Spanish
Professional

Timeline

Account Executive Receivables

Elite Express
04.2019 - Current

Medical Assistant

Dr. Murray Brand and Associates
04.2009 - 04.2019

Medical Assistant Diploma -

Kaplan University

GED -

Congreso De Latinos Unidos

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Ana Lagares Birch