Ana Robles
York
Summary
As part of a team or working by myself I always think is important to bring valuable experience in addressing and resolving customer issues effectively. I am Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Most know for a great attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Mobile Climate Control
01.2024 - Current
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Efficiently organized and maintained inventory in the warehouse, utilizing a systematic tracking system
- Utilized computer systems (e.g., ERP software) to track shipments, update inventory records, generate reports, etc
- Resolved customer inquiries related to order status updates or product availability (priority tool and back log order status).
- Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates
- Prepared outgoing shipments by carefully packaging items, labeling packages, and arranging for carrier pickup
- Implemented quality control measures to ensure that all products met company standards before shipment
- Investigated root causes of shipment errors/delays and implemented corrective actions
- Safely operated material handling equipment such as forklifts or pallet jacks
- Conducted regular audits of inventory to identify and resolve discrepancies
Forklift Operator/Warehouse
Walmart MCO
04.2018 - 12.2023
- Operated high reach equipment to efficiently and safely move materials within the warehouse
- Managed inventory levels by accurately tracking incoming and outgoing shipments using computerized systems
- Collaborated with team members to prioritize tasks and meet daily production goals
- Trained to work with the Warehouse computer systems to develop a new website for damage inventory.
- Maintained a clean and organized work area, contributing to a safe and efficient working environment
- Collaborated with supervisors to develop standard operating procedures (SOPs) for high reach operations that improved efficiency while maintaining safety standards
- Received recognition for consistently meeting or exceeding performance targets
- Coordinated with cross-functional teams to resolve any operational issues or delays impacting workflow
- Assisted in physical inventories and cycle counts to maintain accurate stock levels
Education
High school diploma -
William Penn Shs
York, PA07.2007
Skills
- Warehouse Distribution Experience
- Shipping & Receiving
- ERP Systems
- Microsoft Word
- Teamwork and cooperation
- Order Fulfillment
- Self-motivated and independent
- RF Scanner
- Attention to detail
- Forklift
- Time management
- Teamwork and cooperation
- Data entry
- Quality Assurance
- Task prioritization
- Critical thinking
Certification
Forklift Certification
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Fashion and Style
- Personal Development and Self-Improvement
Timeline
Shipping and Receiving Clerk
Mobile Climate Control
01.2024 - Current
Forklift Operator/Warehouse
Walmart MCO
04.2018 - 12.2023
Forklift Certification
High school diploma -
William Penn Shs
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