Ananya Sharma
Sewickley
Summary
Skilled professional with strong interpersonal abilities in customer interactions. Demonstrates honesty and a diligent work ethic, ensuring precise financial transactions. Effectively addresses challenges with attention to detail and a collaborative approach. Possesses extensive knowledge in banking operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bank Teller
PNC Financial Services
Pittsburgh
06.2024 - 01.2025
- Maintained cash drawer and balanced daily transactions.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Performed cash handling duties including counting currency, coins and checks.
- Took on additional shifts during busy periods to minimize staffing shortages.
Membership Service sales representative/ Welcome Center
YMCA
Franklin Park
- Greet and assist members and guests, providing exceptional customer service and fostering a welcoming environment.
- Process membership applications, renewals, and cancellations, ensuring accuracy and compliance with organizational policies.
- Manage member inquiries, resolve issues, and provide information about programs, services, and facility amenities.
- Conduct facility tours and promote membership benefits, resulting in a [specific percentage]% increase in membership sign-ups.
Style/Customer Service Cashier
Target
Sewickley
- Greeted customers and provided friendly customer service.
- Resolved customer complaints professionally.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Cash Handling experience
Education
Bachelor of Science - Business Administration
Purdue Global
06-2027
High School Diploma -
A.W. Beattie Career Center
Allison Park, Pennsylvania05-2024
High School Diploma -
North Allegheny Senior High School
Wexford, Pennsylvania05-2024
Skills
- Money management
- Guest services
- Cash handling
- Fraud detection
- Customer service
- Positive and professional
- Problem solving
- Customer service
- Financial transactions
- Patience and empathy
- Trustworthiness and integrity
- Clear communication
- Banking regulations knowledge
- Deposit and withdrawal management
- Phone etiquette
Certification
- Fire Extinguisher
- Stop The Bleed
- First Aid Certification - American Red Cross
- [PA] Driver's License
- CPR Certification - American Heart Association
- Occupational Safety & Health Administration 30-Hour Training for Agriculture Safety and Health Course Completion Card – OSHA Training
Languages
- Hindi, Native/Bilingual
- English, Native/Bilingual
- Punjabi, Limited
Timeline
Bank Teller
PNC Financial Services
06.2024 - 01.2025
Membership Service sales representative/ Welcome Center
YMCA
Style/Customer Service Cashier
Target
Bachelor of Science - Business Administration
Purdue Global
High School Diploma -
A.W. Beattie Career Center
High School Diploma -
North Allegheny Senior High School