ANASTASIIA SERHIEIEVA
Philadelphia
Summary
Dedicated and reliable employee with a strong commitment to delivering exceptional customer service and maintaining a positive attitude. Seeking entry-level opportunities to further develop skills and contribute to company growth. Committed to punctuality and eager to take on new challenges aligned with values.
Overview
11
11
years of professional experience
Work History
Order Processing Specialist
American Bath Group
01.2023 - Current
- Completed accurate order entry.
- Processed high quantity orders for distribution centers. (Home Depot)
- Communicated with customers to answer questions and perform account maintenance (Home Depot, Lowe's, Wayfair etc).
- Proactively identified opportunities for process improvement within the department, leading to more efficient workflows.
- Documented shipping information for orders and tracked packages when necessary.
Outreach Manager
Jooble
09.2022 - 12.2022
- Performing backlink research using Google search operators, SEO tools and any other know databases
- Researching and analyzing competitor backlinks
- Recording and scaling the link building opportunities
- Making posters/logos for sites
ESL Teacher
Skyeng
01.2017 - 01.2022
- Preparing appropriate lesson plans
- Using differentiated learning strategies and techniques
- Conducting assessments and preparing students for testing, monitoring progress
Supermarket Clerk
Publix Grocery
05.2014 - 08.2014
- Receiving deliveries from vendors, verifying accuracy of shipments and inspecting for quality
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Master of Arts - English language and Literature
National University "Ostroh Academy"
01.2017
Bachelor of Arts - English language and Literature
National University "Ostroh Academy"
01.2015
Skills
- Personal Initiative
- Operational Efficiency
- Effective Task Prioritization
- Teamwork orientation
- Reliable Team Player
- SQL (PostgreSQL)
- E-Commerce Platform Management
- Familiarity with SEO Analytics Tools
- Skilled in Microsoft Office Applications
Programs:
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Professional Working
German
Elementary
Timeline
Order Processing Specialist
American Bath Group
01.2023 - Current
Outreach Manager
Jooble
09.2022 - 12.2022
ESL Teacher
Skyeng
01.2017 - 01.2022
Supermarket Clerk
Publix Grocery
05.2014 - 08.2014
Bachelor of Arts - English language and Literature
National University "Ostroh Academy"
Master of Arts - English language and Literature
National University "Ostroh Academy"
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