Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Anastasiia Turevych

Anastasiia Turevych

Annville,PA

Summary

Dynamic sales associate with proven expertise at A Impulse Auto, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective product recommendations. Skilled in cash handling and adept at problem-solving, consistently achieving sales targets while fostering a welcoming shopping environment.

Overview

1
1
Certification

Work History

Sales Associate

A Impuls Auto
05.2022 - 2022
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed about 30 incoming calls a day , 30 emails, 20 text messages.
  • Maintained organized merchandise displays to promote efficient customer access.
  • Processed transactions accurately using point-of-sale (POS) systems to ensure timely service.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Learned inventory management practices to support stock replenishment efforts effectively.
  • Adapted quickly to new product information and promotions for informed customer interactions.
  • Ensured cleanliness and organization of sales floor to create welcoming atmosphere for customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Personal Assistant

A Impuls Auto
Hatboro, Pennsylvania
05.2022 - 2022
  • Managed daily schedules and appointments to optimize executive time management.
  • Managed all incoming calls, messages, emails.
  • Coordinated travel arrangements, ensuring efficient itineraries and compliance with company policies.
  • Assisted in preparing reports and presentations, enhancing clarity and visual appeal through effective formatting.
  • Communicated with clients and stakeholders, fostering strong relationships to support business objectives.
  • Maintained organization of files and documentation, improving retrieval efficiency for team members.
  • Conducted research on industry trends to provide insights that informed decision-making processes.
  • Implemented organizational systems for office supplies, reducing costs through strategic vendor negotiations.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Education

M.D. - Medicine

Ternopil State Medical University
Ukraine
06.2018

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Cash handling
  • Verbal/written communication
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • Meeting deadlines
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Payment processing
  • Strategic planning
  • Inventory tracking
  • Sales development
  • Inventory control
  • Merchandise display
  • Product recommendations

Certification

Medical degree, all credits are evaluated by World Education Services.

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Sales Associate

A Impuls Auto
05.2022 - 2022

Personal Assistant

A Impuls Auto
05.2022 - 2022

M.D. - Medicine

Ternopil State Medical University

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Anastasiia Turevych