Andréa Ranck

Managed resource account oversight and ensured timely completion of transactional submissions to support general operations.

Management of Request to Fill positions, tracking, MET data, application and salary review for hiring actions

Interpreted management directives to define and formalize administrative staff practices, focusing on hiring actions and resource management.

Responsible for hiring communications and interactions with District Office staff statewide for the Office of Vocational Rehabilitation

• Managed scheduling and calendar coordination for executive leadership.
• Prepared detailed meeting agendas and minutes to ensure effective communication.
• Facilitated travel arrangements, optimizing itineraries for efficiency.
• Created and monitored comprehensive spreadsheet systems to facilitate efficient tracking of confidential legislative documents and complaints.

• Coordinated scheduling and appointments for departmental staff and clients.
• Processed and maintained confidential client records with attention to detail.
• Facilitated clerical supervision and training to enhance team performance while managing front office activities and resolving executive staff inquiries.
• Facilitated efficient handling of application submission inquiries and supporting documentation through Dauphin County Assistance Office's dedicated resource account.
• Developed and delivered officewide training sessions to enhance understanding of image trust standards.