ANDRE GISSENDANNER
PITTSBURGH
Summary
Dynamic professional with extensive experience as a Human Services Consultant and Supervisor at A Second Chance. Proven expertise in case management and effective communication, driving successful community engagement initiatives. Recognized for developing impactful service plans and fostering partnerships that enhance organizational health and support at-risk youth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Professional Consultant
Excel Consults
09.2020 - Current
- Conducted training for non-profits, community engagement, recruitment, organizational health, situational awareness, and cultural awareness
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
Human Services Consultant
Self
Pittsburgh
08.2020 - Current
- Effective Community Engagement.
- At-Risk Youth Engagement
- Organizational Health
- Team Building
- Event Planning
- Multi System Partnership Engagement.
Supervisor Child and Family Services
A Second Chance
01.2025 - 07.2025
- Supervise 5 staff
- Over see their caseloads 100
- Weekly supervisor reports drafted for leadership
- Complete intakes, act as liaison with system partners county and state
Jail Facilitator/Teacher
AIU
09.2024 - 01.2025
- Recruitment, provide instruction of national curriculum- 24/7 Dad & In Out Dad at Allegheny County Jail, conduct case management, coordinate support groups, engage community partners, secure program resources for participants, preparation of lesson plans. Taught non violent conflict resolution strategies to the participants.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Family Coordinator
Touching Families
12.2019 - 03.2020
- Performed in-home service coordination for families with multiple system partners.
- Completed timely intakes
- Completed behavioral assessments,service and crisis plans
- CANS assessments
- Provided effective behavioral health coordination support.
Case Manager
Abraxas Workbridge
03.2018 - 07.2019
- Maintained caseload of probationary adjudicated juveniles, identification of sites for community service, provided financial stipend assistance to youth to settle restitution commitments & provide appropriate reporting to government entities, created and maintained partnerships with community partners, provided resource coordination and crisis intervention
Residential Advisor
PGH Job Corps
07.2015 - 03.2018
- Maintained average caseload of 28 students, Completion of case notes and appropriate reporting to center director management team, conducted intake processing of students for admissions, resource & referral coordination, conducted dorm supervision, file preparation for corporate & governmental audits
Service Coordinator/PT Facilitator
Family Resources
12.2004 - 08.2012
- Provided service coordination for youth and families with MH diagnoses, improved relations of youth/parents/schools/local law enforcement through disabilities awareness, addressed issues of at-risk youth populations, educated youth and families on how to properly navigate and advocate for IEP and individual rights, Developed Service Plans (ISP)/crisis plans, coordinated resource identification through facilitation of meetings with clients & professional supports
Education
English 100
CCAC - South Campus
West Mifflin, PACritical Thinking /Eschatology
American Baptist College
Pittsburgh, PASkills
- Case management and mediation
- Group facilitation
- Effective communication
- Problem resolution
- Program marketing
- Public speaking
- Certified trainer
- Resource coordination
- Trauma-informed care
Personal Information
Certification
- Certified Joint Planning Team Wrap Around Facilitator
- Certified Trainer: In Out Dad Program
Timeline
Supervisor Child and Family Services
A Second Chance
01.2025 - 07.2025
Jail Facilitator/Teacher
AIU
09.2024 - 01.2025
Professional Consultant
Excel Consults
09.2020 - Current
Human Services Consultant
Self
08.2020 - Current
Family Coordinator
Touching Families
12.2019 - 03.2020
Case Manager
Abraxas Workbridge
03.2018 - 07.2019
Residential Advisor
PGH Job Corps
07.2015 - 03.2018
Service Coordinator/PT Facilitator
Family Resources
12.2004 - 08.2012
English 100
CCAC - South Campus
Critical Thinking /Eschatology
American Baptist College
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