Andrea Featherstone
Lewisburg
Summary
Accomplished Consulting Manager with expertise in Workday practice operations and delivery leadership at Workday. Proven track record in enhancing service operations and optimizing financial solutions. Skilled in strategic oversight and client relationship management, driving team development and operational excellence. Successfully led multiple full-cycle implementations, achieving over 95% client satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Consulting Manager, Workday Success Plans
Workday, Inc.
Pleasanton
02.2024 - Current
- Lead customer engagements and guide consulting teams within Workday Success Plans, ensuring high-quality delivery and customer satisfaction.
- Provide strategic oversight to enhance service operations and advance internal delivery models.
- Oversee and mentor consultants across multiple functional domains, promoting team development and consistency in delivery.
- Partner with clients to operationalize and optimize key Workday Financials and Adaptive Planning solutions.
- Collaborate with leadership to identify opportunities for efficiency and process improvement across engagements.
- Contribute to internal enablement initiatives, knowledge-sharing efforts, and customer success planning.
Principal Functional Consultant
Workday, Inc.
Pleasanton
05.2023 - 02.2024
- Provided consultative guidance and functional expertise to Workday Higher Education Financials clients across record-to-report, foundation data model, projects, assets, banking, and endowment areas.
- Supported numerous clients through full-cycle implementations, and post-production optimization.
- Partnered with customers to align Workday capabilities with business objectives, ensuring adoption, and satisfaction.
- Presented at industry conferences, demonstrating expertise, and contributing to client and partner education.
- Mentored new consultants on the team.
Senior Functional Consultant
Workday, Inc.
Pleasanton
08.2021 - 05.2023
Customer Enablement Consultant
Workday, Inc.
Pleasanton
02.2020 - 08.2021
Director of Budgets and Financial Modeling
Bucknell University
Lewisburg
01.2019 - 02.2020
- Key contributor to Bucknell's Workday Financials and HCM implementation, leading Adaptive Insights deployment and serving as a liaison between functional and technical teams.
- Directed operating and capital budgets, financial forecasting, and budget model optimization.
- Developed financial policies, controls, and analytics to improve decision-making transparency.
- Managed and coached a team of analysts and student employees to ensure accuracy and alignment with university goals.
- Delivered training and communication programs to enhance campus-wide financial literacy.
Associate Budget Director
Bucknell University
Lewisburg
10.2015 - 01.2019
Senior Accountant
Susquehanna University
Selinsgrove
05.2014 - 09.2015
- Oversaw financial reporting, asset management, and payroll compliance for the university.
Financial Accountant
Susquehanna University
Selinsgrove
03.2010 - 05.2014
Staff Accountant
Susquehanna University
Selinsgrove
01.2009 - 03.2010
Staff Accountant
SupplySource, Inc.
Williamsport
03.2007 - 01.2009
Education
MBA - Accounting
Shippensburg University
Shippensburg, PA05-2018
Skills
- Workday practice operations and delivery leadership
- Client engagement and relationship management
- Financial and strategic planning
- Team development and performance management
- Operational excellence and continuous improvement
- Full-cycle implementation
- Strategic oversight
- Client relationship management
Certification
- Workday Financials
- Workday Financial Accounting
- Workday Projects
- Workday FDM
- Workday Adaptive Planning
- Workday Banking & Settlement
- Workday Business Assets
- Workday Endowment
- Workday Grants Management
Core Leadership Expertise
- Workday Practice Operations & Delivery Leadership
- Client Engagement & Relationship Management
- Financial & Strategic Planning
- Team Development & Performance Management
- Operational Excellence & Continuous Improvement
- Sales & Marketing Collaboration
- Partner Relations & Certification Strategy
- Adaptive Insights / Workday Planning
Timeline
Consulting Manager, Workday Success Plans
Workday, Inc.
02.2024 - Current
Principal Functional Consultant
Workday, Inc.
05.2023 - 02.2024
Senior Functional Consultant
Workday, Inc.
08.2021 - 05.2023
Customer Enablement Consultant
Workday, Inc.
02.2020 - 08.2021
Director of Budgets and Financial Modeling
Bucknell University
01.2019 - 02.2020
Associate Budget Director
Bucknell University
10.2015 - 01.2019
Senior Accountant
Susquehanna University
05.2014 - 09.2015
Financial Accountant
Susquehanna University
03.2010 - 05.2014
Staff Accountant
Susquehanna University
01.2009 - 03.2010
Staff Accountant
SupplySource, Inc.
03.2007 - 01.2009
MBA - Accounting
Shippensburg University