Andrea Yoder
Holtwood
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Camp Andrews/ Meadows of Hope
01.2023 - 12.2025
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, terminations, changes in job classifications and merit increases to main employee files.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Ensured accurate record-keeping.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Window and Door Sales
Yoder's Building Supply
10.2021 - 01.2023
- Greeted customers and offered assistance with selecting merchandise.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Handled inbound prospect calls to provide product information and answer questions.
- Fielded customer complaints, resolving issues and reaching mutual conclusions.
- Coordinated with other departments such as shipping and finance to expedite order processing times for more efficient delivery to customers.
Education
High School Diploma -
Island Creek Mennonite School
Hillsville, VA05-2014
Skills
- Customer service
- Computer skills
- Confidential document control
- Customer and client relations
- Administrative support
- Documentation and recordkeeping
Timeline
Administrative Assistant
Camp Andrews/ Meadows of Hope
01.2023 - 12.2025
Window and Door Sales
Yoder's Building Supply
10.2021 - 01.2023
High School Diploma -
Island Creek Mennonite School
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