Andrew Britanak
Bensalem
Summary
Results-driven customer development representative with a focus on relationship management and lead generation. Experienced in assessing customer needs and scheduling consultations, contributing to increased customer satisfaction and sales growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Sunrun
Moorestown
03.2025 - Current
- Educate customers on solar technology benefits and installation processes.
- Assist in setting appointment for date and time convenient for customer
Customer Development Representative
Power Home Remodeling
Chester
11.2024 - 02.2025
- Engaged customers through canvassing to asses home improvement needs
- Assist in setting appointment for consultation
Field Marketing Representative
Trinity Solar
Wall Township
03.2024 - 02.2025
- Engage customers through canvassing and in Home Depot
- Discuss benefits of solar products as well as answer basic questions
- Assist in setting appointment for consultation
Service Advisor
Camping World
Lakewood
02.2021 - 02.2024
- Assisted customers with product inquiries and service recommendations.
- Scheduled service appointments and managed customer follow-ups.
- Collaborated with technicians to ensure timely service completion.
- Processed customer payments and maintained accurate transaction records.
- Educated customers on product features and maintenance procedures.
- Addressed customer complaints and provided effective solutions.
- Utilized point-of-sale systems to streamline service transactions and records.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Greeted customers and addressed their needs in a professional manner.
Education
Associate of Arts - Audio For Electronic Media
Ocean County Vocational Technical School
Lakehurst, NJ06-2004
General Studies
Ocean County College
Toms River, NJ06-2004
High School Diploma -
Monsignor Donovan High School
Toms River, NJ06-2002
Skills
- Customer education
- Appointment scheduling
- Product knowledge
- Sales techniques
- POS system operation
- Customer relationship management
- Lead generation
- Time management
- Team collaboration
- Rapport development
- Reliability and punctuality
- Problem-solving
- Relationship building
- Customer needs assessment
Timeline
Retail Sales Associate
Sunrun
03.2025 - Current
Customer Development Representative
Power Home Remodeling
11.2024 - 02.2025
Field Marketing Representative
Trinity Solar
03.2024 - 02.2025
Service Advisor
Camping World
02.2021 - 02.2024
Associate of Arts - Audio For Electronic Media
Ocean County Vocational Technical School
General Studies
Ocean County College
High School Diploma -
Monsignor Donovan High School
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