Andrew Brome
Summary
Accomplished Operations Supervisor with a proven track record at NFI, enhancing operational efficiency and team productivity through expert logistics oversight and staff supervision. Skilled in operations management and quality assurance, I've significantly reduced process inefficiencies and fostered a positive work environment, leading to increased customer satisfaction and reduced employee turnover.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
NFI
07.2018 - 12.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for Number employees.
Operations Supervisor
NFI
10.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for Number employees.
Warehouse Operations Lead
NFI
04.2020 - 10.2021
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Enforced compliance with OSHA regulations across all aspects of warehousing activities.
- Optimized storage space utilization, reorganizing product layouts and implementing a more efficient shelving system.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Assembled pallets and crates for secure transportation of materials.
Forklift Operator
NFI
12.2019 - 12.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Logistics oversight
- Warehouse operations
- Inventory coordination
- Workflow optimization
- Production
- Management
- Quality assurance
- Compliance management
Timeline
Operations Supervisor
NFI
10.2021 - Current
Warehouse Operations Lead
NFI
04.2020 - 10.2021
Forklift Operator
NFI
12.2019 - 12.2020
Operations Supervisor
NFI
07.2018 - 12.2019