Andrew Coco
Wyomissing
Summary
Accomplished General Manager with a strong background in leadership, operations management, and team building. Proven ability to enhance operational efficiency and drive customer satisfaction through strategic planning and collaboration.
Overview
15
15
years of professional experience
Work History
General Manager
Advance Auto Parts
Reading, PA
07.2022 - Current
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Developed strategic plans to improve operational efficiency and drive revenue growth.
- Collaborated with vendors to negotiate favorable terms and optimize product offerings.
- Mentored staff on best practices in customer service and operational procedures.
- Established performance metrics to monitor team productivity and enhance accountability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Store Team Leader
Ollie's Bargain Outlet Holdings Inc.
Reading, PA
08.2011 - 07.2022
- Led daily store operations, ensuring optimal staffing and resource allocation.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Implemented visual merchandising standards to improve product placement and store aesthetics.
- Analyzed sales data to identify trends, driving inventory management and replenishment strategies.
Education
High School Diploma -
Wilson Senior High School
Sinking Spring, PASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Advance Auto Parts
07.2022 - Current
Store Team Leader
Ollie's Bargain Outlet Holdings Inc.
08.2011 - 07.2022
High School Diploma -
Wilson Senior High School