Andrew Defontes
Fawn Grove
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Saubels markets
Whiteford
08.2022 - 07.2025
- Processed customer transactions efficiently and accurately at Saubels markets.
- Maintained a clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Trained new cashiers on procedures and best practices for effective service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Conducted price checks for special orders or discounts as requested by customers.
- Discounted purchases by scanning and redeeming coupons.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cartboy
Saubels markets
Whiteford
08.2022 - 07.2025
- Collected and organized shopping carts from parking lot to store entrance.
- Maintained cleanliness of cart area and surrounding spaces throughout the day.
- Assisted customers with locating carts and addressing any inquiries.
- Monitored cart availability to ensure efficient customer access at all times.
- Collaborated with store staff to enhance customer service experience during peak hours.
- Conducted routine inspections of carts for safety and functionality issues.
- Implemented efficient cart retrieval strategies during busy shopping periods.
Education
Kennard Dale High School
Fawn Grove, PASkills
- Customer service
- Cash handling
- Point-of-sale operation
- Inventory management
- Sales transactions
- Customer relationship management
- Product knowledge
- Team leadership
- Staff training
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Active listening
- Data entry
- Work ethic and integrity
- Organizational growth
- Clear communication
- Written and verbal communication
- Conflict resolution
- Product restocking
- Merchandise restocking
- Customer relations
- Currency counting
- Credit card processing
- Credit and cash transactions
- Transaction handling
Timeline
Cashier
Saubels markets
08.2022 - 07.2025
Cartboy
Saubels markets
08.2022 - 07.2025
Kennard Dale High School