Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andrew Engle

Reading

Summary

Sales Service Representative with a proven track record at Cintas, excelling in customer service and problem-solving. Skilled in sales management and process improvements, I foster strong client relationships and drive business growth. Recognized for enhancing transaction efficiency and achieving high customer satisfaction through effective communication and teamwork.

Overview

4
4
years of professional experience

Work History

Sales Service Representative

Cintas
08.2024 - 09.2025
  • Assisted customers with product inquiries and service issues, ensuring satisfactory resolutions.
  • Maintained knowledge of current promotions and product features to better serve customer needs.
  • Processed customer orders efficiently using point-of-sale systems to enhance transaction speed.
  • Collaborated with team members to streamline service processes for improved customer experiences.
  • Handled customer complaints with professionalism, aiming for quick resolution and satisfaction.
  • Documented customer interactions accurately in CRM systems for future reference and follow-up.
  • Participated in training sessions to improve product knowledge and service techniques continually.
  • Supported inventory management by monitoring stock levels and assisting with replenishment tasks.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Developed strong rapport with key accounts, fostering long-term business partnerships for sustained growth.

Sales Associate

Lowes Home Improvment
09.2023 - 07.2024
  • Assisted customers in product selection, providing tailored recommendations based on individual needs.
  • Maintained store presentation by organizing merchandise and ensuring displays were visually appealing.
  • Processed transactions efficiently, ensuring accuracy and customer satisfaction during checkout.
  • Collaborated with team members to achieve sales targets and enhance overall store performance.
  • Educated customers on product features and benefits, enhancing their understanding of home improvement solutions.
  • Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
  • Monitored inventory levels, communicating restocking needs to management to prevent stock shortages.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Construction Worker

Schlouch
11.2022 - 03.2023
  • Operated heavy machinery, ensuring adherence to safety protocols and operational guidelines.
  • Assisted in site preparation and layout, contributing to efficient project execution.
  • Interpreted blueprints and technical drawings, facilitating accurate construction processes.
  • Collaborated with team members to maintain workflows and meet project deadlines.
  • Conducted routine equipment inspections, identifying maintenance needs to enhance performance.
  • Participated in training sessions on safety regulations and best practices for job sites.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Operated power equipment to move materials and promote job efficiency.

Landscaper

Town & Country Lawn & Landscape
06.2021 - 09.2021
  • Operated landscaping equipment, ensuring safety and efficiency during projects.
  • Assisted in design and implementation of landscape layouts for residential properties.
  • Maintained garden beds through weeding, mulching, and pruning techniques.
  • Collaborated with team members to complete projects within defined timelines.
  • Executed routine lawn maintenance tasks, enhancing property aesthetics and health.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.

Education

Bachelor of Science - Organizational Leadership

Slippery Rock University of Pennsylvania
Slippery Rock, PA
05.2023

High School Diploma -

Governor Mifflin High School
Shillington, PA
05.2019

Skills

  • Goal oriented
  • Paperwork processing
  • Leads prospecting
  • Process improvements
  • Sales management
  • Business development
  • Sales strategy innovation
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Understanding customer needs
  • Customer service excellence
  • Organizational skills

Accomplishments

Received the Fiscal Year 2025 Summit Trophy at Cintas for being the highest yield sales representative for Q4.

Timeline

Sales Service Representative

Cintas
08.2024 - 09.2025

Sales Associate

Lowes Home Improvment
09.2023 - 07.2024

Construction Worker

Schlouch
11.2022 - 03.2023

Landscaper

Town & Country Lawn & Landscape
06.2021 - 09.2021

Bachelor of Science - Organizational Leadership

Slippery Rock University of Pennsylvania

High School Diploma -

Governor Mifflin High School

Similar Profiles

CREATE PROFILE
Andrew Engle