Andy Liang

Reedsville

Summary

Experienced in working with customers and overall customer service environment. Want to embrace new environments with team-oriented settings ready to adapt to new challenges while learning and growing to face the task at hand—strong interest in creating a positive work culture and dedication to the satisfaction of the customer.

Overview

year of professional experience

Work History

Desk Receptionist

Zen Nails

06.2023 - 02.2024

Resolved customer problems and complaints.
Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
Scheduled bookings and appointments
Managed time blocks
Cultivated a positive and happy environment for new and current clients
Assisted in scheduling appointments, optimizing calendar management, and reducing wait times for clients.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.

Education

Bachelor of Science - Finance

The Pennsylvania State University

State College, PA

05-2027

High School Diploma -

Mifflin County High School

Mifflin, PA

06-2023

Skills

Calendar management
Visitor assistance
Scheduling appointments

Adept in customer service
Time management
Telephone skills

Timeline