Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anee Garrett

Pittsburgh

Summary

Dedicated and compassionate social services professional with over 10 years of experience in client advocacy, case management, and community resource coordination. Skilled in supporting underserved communities, navigating complex systems like disability claims, and developing personalized care plans that lead to meaningful outcomes. Currently pursuing a Master of Arts in Clinical Mental Health Counseling at John Carroll University (expected August 2026) to further expand my ability to serve individuals and families with empathy and evidence-based practices. Known for building strong relationships, championing mental health, and uplifting the voices of those often overlooked.

Overview

17
17
years of professional experience

Work History

Sr Case Manager

AARIA Connect
Berea
12.2023 - Current
  • Company Overview: Sr Case Manager Disability Firm
  • Improved client satisfaction by providing personalized support, advocating for their rights, and resolving disability claims inquiries.
  • Assisted clients in navigating complex systems, such as benefits applications and medical appointments.
  • Identified opportunities for continuous improvement within the department, implementing changes that enhanced overall service quality and efficacy in assisting disabled individuals.
  • Conducted thorough case reviews, maintaining detailed records for each claimant’s application process.
  • Work with clients to obtain medical records and other documentation needed to support their disability claim.
  • Help clients understand the Social Security disability claims process.
  • Prepare written reports and testimony to support clients' claims.

Certified Resource Guide

Firsthand
Cleveland
11.2022 - 08.2023
  • Company Overview: Certified Resource Guide
  • Perform social and behavioral health assessments to support individuals living with serious mental illness in identifying barriers to wellness.
  • Build personalized initial care plans to address social needs.
  • Link individuals to community-based resources and supportive services including SSA benefits, community programs, housing, food, etc.
  • Complete interviews with individuals, gather medical records, and other information to complete SSI/SSDI applications.
  • Engage in care coordination as part of a multidisciplinary team of peers, social workers, and clinicians to assist individuals in accessing appropriate services and support.
  • Assist in outreach and engagement efforts led by firsthand Guides, which may include visiting homes and communities, local homeless shelters and drop-in centers, hospitals, and emergency departments.

Coordinator

Great Lakes Behavioral Research/Allegheny County
Pittsburgh
11.2019 - 11.2022
  • Company Overview: Reentry Service
  • Administering support through court appointed recommendations through the Department Human Services (DHS) in Allegheny County.
  • Formulated Individual Service Plans (ISPs) and set goals with DHS and probation officers to achieve successful outcomes for clients.
  • Conducting psychosocial assessments for new reentry clients in Alternative Housing or County Jail.
  • Through closure and review 70-80% of my clients complete the program without reentry.
  • 60-70% of my clients were able to maintain employment through the reentry program.

Home Health Aide/In-Home Caregiver

Care At Home Services
Pittsburgh
01.2009 - 12.2019
  • Company Overview: Home Health Aide/In-Home Caregiver
  • Formulated genuine relationships with clients and families by assisting with their daily living needs.
  • Applied best practice approach for conflict resolution to resolve client problems.
  • Provided in-home personal care, home management, and other supportive services.
  • Educated patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Reported any social or environmental circumstances of concern to the nurse supervisor.

Care Manager

Department of the Aging
Pittsburgh
10.2018 - 11.2019
  • Complete in-home Assessments/Reassessments and maintain monthly contact with participants.
  • Timely data entry into state-mandated database.
  • Work remotely and schedule assessments when convenient for participants and their caregivers.
  • Research, recommend and apply to programs/resources to assist care for older adults.

Education

Master of Arts - Clinical Mental Health

John Carroll University
University Heights, Ohio
08.2026

Bachelor of Arts - Liberal Studies, Social Work

California University of Pennsylvania
California, PA
08.2018

Associate of Arts - Liberal Arts And Sciences

California University of Pennsylvania
California, PA
08.2018

Associate of Arts - Legal Office Administration

ICM School of Business and Medical Careers
Pittsburgh, PA
05.2006

Skills

  • Administrative Management
  • Community Liaison
  • Relationship Management
  • Evaluation and Training
  • Client Advocacy
  • Underserved Communities
  • Mental Health First Aid
  • Motivational Interviewing
  • Community Resources
  • Care Coordination
  • Care Planning
  • Care advocacy
  • Psycho-social assessments
  • Individual service planning

Accomplishments

  • Chi Sigma Iota Counseling Academic and Professional Honor Society International(CSI)

Timeline

Sr Case Manager

AARIA Connect
12.2023 - Current

Certified Resource Guide

Firsthand
11.2022 - 08.2023

Coordinator

Great Lakes Behavioral Research/Allegheny County
11.2019 - 11.2022

Care Manager

Department of the Aging
10.2018 - 11.2019

Home Health Aide/In-Home Caregiver

Care At Home Services
01.2009 - 12.2019

Master of Arts - Clinical Mental Health

John Carroll University

Bachelor of Arts - Liberal Studies, Social Work

California University of Pennsylvania

Associate of Arts - Liberal Arts And Sciences

California University of Pennsylvania

Associate of Arts - Legal Office Administration

ICM School of Business and Medical Careers

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