Angel Dejesua
Fountain Hill
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Associte
Tommy Hilfiger
Bethlehem
05.2024 - 05.2025
- Addressed customer questions and concerns regarding products and services.
- Assisted in the preparation and execution of physical inventory counts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Customer service was a huge aspect of the job and maintaing good relations with all customers was a must.
Backroom Associate
Marshalls & HomeGoods
Bethlehem
01.2024 - 06.2024
- Provided support during peak sales periods or special events.
- Packaged items with appropriate materials to prevent damage during shipping.
- Participated in physical inventories as required by company policy.
- Ensured all safety regulations were followed while performing duties.
- Collaborated with sales floor associates to replenish merchandise as needed.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Retrieved requested items from backroom inventory promptly and accurately.
- Restocked shelves with new merchandise as needed.
McDonald's Cashier
McDonald's
Bethlehem
05.2023 - 10.2023
- Front cashier primarily where customer service and cash handling was a must. Speedy service and the creation/maintainment of a hospitable enviroment was a must.
- I also worked drive through wich was much of the same
- Since it was a restaurant cleanliness was a must and the maintainment of a clean work enviroment was also a key aspect of the job
Education
Nursing
Northampton Community College
Bethlehem, PA05-2025
High School Diploma -
All Hallows Highschool
The Bronx, NY06-2022
Some College (No Degree) - Medicinal Chemistry
Moravian University
Bethlehem, PASkills
- Preparing reports
- Multitasking and organization
- Cash handling
- Client engagement
- Team collaboration
- Policy implementation
- Shipment processing
- Relationship building
- Service assistance
- Customer engagement
- Inventory management
- Task prioritization
- Sales expertise
- Store recovery
- Issue resolution
- Adaptability and flexibility
Timeline
Associte
Tommy Hilfiger
05.2024 - 05.2025
Backroom Associate
Marshalls & HomeGoods
01.2024 - 06.2024
McDonald's Cashier
McDonald's
05.2023 - 10.2023
Nursing
Northampton Community College
High School Diploma -
All Hallows Highschool
Some College (No Degree) - Medicinal Chemistry
Moravian University