Angel Keller
Broomall
Summary
I possess excellent, clear, and effective communication skills. I work well in a fast paced environment. I am dependable, friendly, and am capable of working unsupervised or in a team setting. I detail oriented and organized. I am a fast learner when it comes to learning new tasks.
Overview
18
18
years of professional experience
Work History
Regional Operations Coordinator
Giant Food Stores
02.2024 - Current
- Managing the setup and breakdown of corporate meetings.
- Corporate event planning
- Assisting Managers in day to day tasks.
- Updating and evaluation of labor charts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat customers.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed streamlined systems for managing guest invitations and RSVPs, reducing manual labor while ensuring accurate attendee counts.
Produce/ Smoothie Bar Lead
Giant Food Stores
08.2021 - 02.2024
- Trained and mentored new team members, resulting in improved staff performance and overall team collaboration.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Implemented safety protocols for staff, minimizing workplace injuries and maintaining compliance with regulations.
- Kept detailed inventories and notified management of ordering needs
Warranty Clerk
CARCO
06.2020 - 03.2021
- Streamlined warranty claim procedures for increased efficiency and reduced turnaround times.
- Enhanced customer satisfaction by efficiently processing warranty claims and providing timely resolutions.
Customer Relations Manager & Warranty Admin
Springfield Mitsubishi
07.2014 - 05.2020
- My duties include maintaining customer satisfaction before, during, and after a customer's vehicle has been serviced
- I schedule appointments for the service department
- I'm in charge of working with different vendors (supplies, uniforms, parts suppliers etc)
- I also cashier for the service and parts departments
- I am in control of the correction and closing of repair orders and warranty repair orders
- I am in charge of making sure warranty claims are paid by warranty companies
- Lastly, I enter the end of the month schedule and make sure that all invoices are paid before the month closes
Lead Teacher
Little Paradise Day Care
06.2013 - 07.2014
- My duties included caring for the infants and teaching skills to the 1-2 year old classroom using music or play
Store Associate
Rite-Aid Pharmacy
08.2007 - 06.2013
- My duties included cashiering, unloading incoming inventory, and replenishing shelves
- Other tasks also included ordering product and organizing the workspace
Education
Diploma -
Upper Darby High School
06.2007
Skills
- Dealer Track
- Microsoft Office
- Windows
- Professional
- Efficient
- Accurate
- Customer relations
- Operational planning
- Data entry
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Regional Operations Coordinator
Giant Food Stores
02.2024 - Current
Produce/ Smoothie Bar Lead
Giant Food Stores
08.2021 - 02.2024
Warranty Clerk
CARCO
06.2020 - 03.2021
Customer Relations Manager & Warranty Admin
Springfield Mitsubishi
07.2014 - 05.2020
Lead Teacher
Little Paradise Day Care
06.2013 - 07.2014
Store Associate
Rite-Aid Pharmacy
08.2007 - 06.2013
Diploma -
Upper Darby High School
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