Angela Barbeito
Richland
Summary
Results-driven Quality Improvement Specialist experienced in implementing process improvement workflows and educating teams. Developed strong rapport and led cohesive staff to achieve organizational objectives through effective communication and interpersonal skills. Focused on continuous learning and innovative problem-solving to deliver impactful solutions in dynamic environments.
Overview
1
1
Certification
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Resource and Recruitment Nurse Manager
Lebanon VA Medical Center
Lebanon
02.2025 - Current
- Provided clinical expertise for resource staffing and recruitment programs, managing all aspects of the nursing process in direct patient care.
- Executed nurse recruitment duties to enhance hiring efforts and attract qualified candidates.
- Oversaw float pool, recruitment, and staffing to ensure adequate nurse coverage and meet patient care needs.
- Directed and supervised specific orientation, training, development of staff, and evaluation of individual staff performance.
- Performs human resource (HR) functions including performance-based interviewing for selection of staff, in a fair, unbiased manner to create a diverse environment and workforce.
- Managed staffing office responsibilities during absences to maintain continuity of operations.
- Acted as the Staffing Methodology subject matter expert for the facility.
- Attends all necessary meetings associated with nursing, in general, and Nurse Managers Council, to facilitate analyzing processes in the group forum.
Nurse Recruiter
Lebanon VA Medical Center
Lebanon
10.2022 - 02.2025
- Collaborate with supervisors/managers for recruitment, selection and hiring of staff
- Promoted nursing positions and managed Indeed job postings to attract qualified candidates
- Provided expertise on Title 38 appointment process at facility.
- Chaired Nurse Retention Committee, identifying care delivery issues impacting recruitment and retention efforts
- Serves as facility SME for Title 38 appointment process.
- Engaged new nursing staff to collect and report onboarding feedback to ADPCS.
- Managed Daisy Award program to celebrate outstanding nursing contributions
- Participated in job fairs and recruitment events to attract candidates.
- Compiled exit survey data to inform ADPCS about employee retention trends.
Director of Quality Management
Penn State Health Rehabilitation Hospital
Hummelstown
06.2020 - 10.2022
- Managed employee health programs to ensure compliance with safety regulations., Ensured compliance with infection control standards to protect patients and staff, Ensured regulatory readiness by conducting regular compliance assessments, Facilitated quality improvement initiatives to enhance patient care processes, Implemented risk management practices to safeguard patient and staff welfare, and Promoted patient safety initiatives to reduce medical errors.
- I present the quality data at our Governing Board meetings quarterly. I write and analyze our annual quality reports as well as our safety risk assessments
- Managed all Covid related mitigation efforts, including the establishment of the facility's Covid vaccination program for staff.
- Served as the patient safety officer for the facility and entered all PA PSRS while conducting the Patient Safety meeting monthly with community members.
- Streamlined facility meeting structures, improving reporting and communication, and reducing monthly/quarterly meetings from 17 to 12 by reestablishing meeting agendas to promote efficiency and reduce redundancy.
- EPIC EMR resource for the hospital and providing education to employees to ensure we are capturing all required documentation
- Led the falls task force, achieving a reduction in the average number of monthly falls from 12 to 10 from 2020 to 2021. We also implemented standardized fall alarms using the Posey system hospital-wide to assist with reducing falls.
- Contributed to Acute care transfer performance improvement team by addressing identified gaps. on the Acute care transfer PI team, our team has worked with respiratory from HMC to meet identified gaps to reduce respiratory-related Acute care transfers
- Responsible for all of our glucometer testing through API twice a year as well as auditing the Levey Jennings reports. I audit compliance with Joint Commission tracer reports, as well as IC audits for hand hygiene and PPE. I Chair the contract Quality meetings with our contracted companies and audit contract compliance annually with the CEO
- Managed the complaint and grievance processes in our facility, writing all grievance letters after vetting through the Legal team.
- Investigated all Level 3 and 4 incident reports, completed required reporting, presented findings to divisional team, and conducted root cause analysis with improvement plans, collaborating with CEO, CNO, and Director of therapies to initiate new processes.
- I participate and summarize our environment of care rounds and wound rounds in the facility. I work with our Wound RNs to identify gaps to improve processes in the facility.
- Managed oversight of infection prevention RN, ensuring adherence to health protocols. of one infection prevention RN, providing annual evaluations
- Engaged in staff interviews to assess candidate fit and provide constructive feedback.
Staff RN
Penn State St. Joseph Hospital
Reading
06.2019 - 06.2020
- Facilitated patient management as charge nurse in Clinical Decision Unit, ensuring effective coordination of nursing staff.
- Led charge nurse efforts in Covid unit during first wave of pandemic, ensuring seamless transition to Covid care protocols.
- Coordinated patient care, worked as the Resource charge nurse to coordinate patient admissions and transfers to the inpatient units.
- Managed unit transition through evolving Covid protocols, ensuring compliance and safety for patients and staff.
- Supported new staff integration by providing training and mentorship on clinical procedures.
- Managed patient flow by overseeing admissions and transfers to inpatient units.
- Assisted in various hospital departments including IMCU, ED, Med/Surg, Day Surgery, and PCU to meet staffing needs.
Sr. Practice Manager
WellSpan Medical Group
Lebanon
10.2016 - 06.2019
- Transitioned Residency practices through organizational acquisition and new EMR, functioned as a member of the Project One Ambulatory team and was a Super User
- Authored DOH summary for practice expansion, facilitating addition of another floor to clinic with 6 exam rooms
- Coordinated the onboarding and assisted with the credentialing process and orientation schedules for 9 physicians and 2 APC’s in two years and integrated these providers into clinic/services.
- Led the team in the expansion of services: Nexplanon, MAT program, instituting Licensed Mental Health professionals into primary care, walk in clinic, new Anticoagulation processes, Interpreter services, Health Coach (Grant)
- Managed grant for health coach and LMH providers, enhancing services for vulnerable populations
- Conducted PI team meetings and led the PI teams
- Provided Family Medicine Residency education at the weekly Resident conferences.
RN Clinical Quality Coordinator
The Reading Health System
Reading
12.2015 - 10.2016
- Monitored quality and pay-for-value programs for IM and FM services, enhancing practice workflows to improve performance metrics.
- Managed provider panel metrics to ensure optimal performance metrics and assisted with writing policy on Provider Panel Management for the Medical Group
- Attended RHS Readmission Reduction Committee meetings
- Participated in Quality Committee meetings to discuss initiatives
- Provided input and support during Quality Committee meetings to enhance quality initiatives.
- Engaged in RHS Readmission Reduction Committee discussions to support readmission reduction strategies.
- Completed new hire screens and competencies for employees and orientees
Assistant Nurse Manager, Weekend House Supervisor, Facilitator
The Reading Health Rehabilitation Hospital
Reading
07.2011 - 12.2015
- Assists with the comprehensive management of a 61 bed post-acute rehabilitation facility that includes a brain injury unit.
- Assists with the management/scheduling of 108 employees in three cost centers. Revised staffing FTEs to adjust from an ADC of 45 to an ADC of 50 while maintaining productivity levels.
- Addressed patient experience feedback to identify and implement performance improvement opportunities in the unit
- Contributed to development and implementation of facility policies to enhance operational standards
- Participated in weekly ITC planning meetings to coordinate project efforts.
- Served on the Quality Committee and acted as an EPIC super user to improve patient care.
- Conducted staff interviews and performance reviews to assess competencies and support professional growth
Resident Care Coordinator
The Highlands at Wyomissing Personal Care (part of RHS)
Wyomissing
11.2010 - 07.2011
- Executed daily operations of Personal Care Unit to ensure quality resident care.
- Coordinated with health care team members to assess, plan, and evaluate resident care needs.
- Supervised 25 employees, managed work schedules, and addressed staff conflicts.
- Conducted interviews for potential candidates
- Executes daily operations of the Personal Care Unit.
- Managed patient assignments to ensure adequate coverage.
Assistant Administrator/Director of Staff Development
Willow Square Personal Care
Lebanon
01.2007 - 08.2009
- Placed individuals from Lebanon VA Medical Center and Mental Health/Mental Retardation into care, developing individualized Support Plans that addressed specific needs.
- Conducted staff training, oversaw hiring processes, implemented disciplinary actions, and organized staff schedules.
- Developed education program for facility in alignment with DPW 2600 regulations, enhancing staff knowledge and client care.
- Restructured medication procedures for this facility using the new guidelines outlined by DPW regulations.
- Engaged actively in Welfare to Work program to assist participants in achieving employment goals.
- Participated with the Welfare to Work program.
Staff RN
Physician's Surgical Center
Lebanon
08.2005 - 12.2006
- Assisted patients in PACU during preoperative and postoperative recovery periods.
- Trained new staff on unit protocols and procedures.
- Contributed to development of policies and procedures, ensuring compliance and standardization.
- Supported implementation of lean workflows, streamlining processes in patient care.
Agency Staffing RN
Medical Staffing Network
Harrisburg
05.2003 - 06.2005
- Provided patient care in Harrisburg Hospital ER and ICU as an agency staff nurse, delivering critical interventions in high-pressure environments.
- Delivered nursing support in Community Osteopathic Hospital, floating through Med/Surg, Tele, CCU, and Rehab units to meet fluctuating patient needs.
- Administered medications and monitored patient vital signs consistently.
- Collaborated with healthcare teams to develop patient care plans.
- Educated patients and families on health management and treatment options.
Staff Nurse
Memorial Hospital
York
06.2001 - 01.2003
- Led charge nurse responsibilities on telemetry/pediatric unit, overseeing patient care and staff coordination.
- Trained across all specialty units in the hospital as a full-time float in the Same Day Surgery unit, Endoscopy, Cath Lab, and ER.
- Contributed to the unit recreation team.
Assistant Director of Nursing
Manor Care
Lebanon
10.2000 - 06.2001
- Oversaw operations of 159-bed facility, managing a team of 21 employees.
- Developed staff training programs to enhance resident care planning and address operational issues.
- Evaluated candidates through structured interviews to determine qualifications for open positions. to evaluate qualifications
- Facilitated training sessions for new employees to improve onboarding and integration into the team.
- Managed patient care responsibilities, ensuring adherence to quality standards and resident satisfaction.
CCU staff RN
Good Samaritan Hospital
Lebanon
03.2000 - 10.2000
- Developed care plans for critically ill patients in a hospital setting. Designed individualized care plans to support critically ill patients.
- Collaborated with multidisciplinary health providers to enhance patient health maintenance.
- Educated patients on treatment plans and medications.
Staff RN Post OHS-Telemetry
Lancaster General Hospital
Lancaster
01.1998 - 03.2000
- Supervised nursing staff in nineteen-bed unit to ensure high-quality patient care.
- Represented nursing staff on Educational committee to enhance training programs.
- Guided new nursing staff through training and orientation.
Education
MBA - Healthcare Administration
Western Governors University
Bachelor of Science - Nursing
York College of Pennsylvania
09.1993 - 01.1998
Skills
- Nurse recruitment
- Resource staffing
- Performance evaluation
- Quality management
- Patient safety
- Staff training
- Performance-based interviewing
Community Contributions
- Heart Walk at Penn State Health Rehabilitation Hospital, 2020
- Row Ride Run for St. Jude’s sponsored by my gym, 2022
- Raised awareness for 'Stop Soldier Suicide' by raising money and completing the 100-mile challenge., 09/2021
Certification
Six Sigma Lean Green Belt in Healthcare, 12/01/19
Degrees
- Heart Walk at Penn State Health Rehabilitation Hospital, 2020
- Row Ride Run for St. Jude’s sponsored by my gym, 2022
- Raised awareness for 'Stop Soldier Suicide' by raising money and completing the 100-mile challenge., 09/2021
Conference Presentations
- Heart Walk at Penn State Health Rehabilitation Hospital, 2020
- Row Ride Run for St. Jude’s sponsored by my gym, 2022
- Raised awareness for 'Stop Soldier Suicide' by raising money and completing the 100-mile challenge., 09/2021
Professional Recognitions
- Heart Walk at Penn State Health Rehabilitation Hospital, 2020
- Row Ride Run for St. Jude’s sponsored by my gym, 2022
- Raised awareness for 'Stop Soldier Suicide' by raising money and completing the 100-mile challenge., 09/2021
Timeline
Resource and Recruitment Nurse Manager
Lebanon VA Medical Center
02.2025 - Current
Nurse Recruiter
Lebanon VA Medical Center
10.2022 - 02.2025
Director of Quality Management
Penn State Health Rehabilitation Hospital
06.2020 - 10.2022
Staff RN
Penn State St. Joseph Hospital
06.2019 - 06.2020
Sr. Practice Manager
WellSpan Medical Group
10.2016 - 06.2019
RN Clinical Quality Coordinator
The Reading Health System
12.2015 - 10.2016
Assistant Nurse Manager, Weekend House Supervisor, Facilitator
The Reading Health Rehabilitation Hospital
07.2011 - 12.2015
Resident Care Coordinator
The Highlands at Wyomissing Personal Care (part of RHS)
11.2010 - 07.2011
Assistant Administrator/Director of Staff Development
Willow Square Personal Care
01.2007 - 08.2009
Staff RN
Physician's Surgical Center
08.2005 - 12.2006
Agency Staffing RN
Medical Staffing Network
05.2003 - 06.2005
Staff Nurse
Memorial Hospital
06.2001 - 01.2003
Assistant Director of Nursing
Manor Care
10.2000 - 06.2001
CCU staff RN
Good Samaritan Hospital
03.2000 - 10.2000
Staff RN Post OHS-Telemetry
Lancaster General Hospital
01.1998 - 03.2000
Bachelor of Science - Nursing
York College of Pennsylvania
09.1993 - 01.1998
MBA - Healthcare Administration
Western Governors University