Angela Heckman
Harleysville
Summary
Detail-oriented professional with expertise in project management and cross-functional team collaboration. Known for enhancing communication and reducing bottlenecks, ready to leverage skills to support organizational goals and improve project outcomes.
Overview
21
21
years of professional experience
Work History
Project Manager
Icon Health Solutions
West Point, Pa
03.2023 - 12.2025
- Managed project timelines and deliverables to ensure on-time completion.
- Collaborated with cross-functional teams to enhance communication and workflow efficiency.
- Developed project plans outlining scope, objectives, and resource allocation.
- Conducted risk assessments to identify potential project obstacles and mitigation strategies.
- Implemented process improvements that increased team productivity and reduced bottlenecks.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Ancillary Supplies Coordinatory
PRA Health Sciences
West Point, Pa
05.2020 - 03.2023
- Coordinated cross-departmental projects to enhance communication and operational efficiency.
- Analyzed project data to identify trends and support strategic decision-making for future initiatives.
- Led initiatives aimed at improving departmental collaboration through enhanced communication strategies and tools.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Team Leader
Quest Diagnostics
Norristown, PA
01.2005 - 04.2020
- Led team in daily operational workflows, ensuring compliance with quality and safety standards.
- Mentored staff to improve performance and enhance patient service delivery.
- Developed training programs to optimize employee skill sets and efficiency.
- Streamlined processes, reducing turnaround time for diagnostic results significantly.
- Analyzed operational data to identify trends, driving strategic decision-making initiatives.
- Coordinated cross-functional teams to implement new laboratory protocols effectively.
- Implemented continuous improvement strategies, achieving higher operational effectiveness across departments.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Fostered a collaborative team environment, enhancing communication and morale among staff members.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
No Degree - Business Management
University of Phoenix
Tempe, AZHigh School Diploma -
Norristown Area High School
Norristown, PA06-1995
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Client relations
- Staff management
- Work flow planning
Timeline
Project Manager
Icon Health Solutions
03.2023 - 12.2025
Ancillary Supplies Coordinatory
PRA Health Sciences
05.2020 - 03.2023
Team Leader
Quest Diagnostics
01.2005 - 04.2020
No Degree - Business Management
University of Phoenix
High School Diploma -
Norristown Area High School