Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Angela Hinkle

Chalfont

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

TJ Smiths
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

HR Specialist

Amerigas Propane, Inc.
01.2024 - 12.2024
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.

Server

Giovanni's Pizza
10.2023 - 01.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Turning Point
09.2023 - 01.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

HR Consultant

AMH Consulting
09.2014 - 01.2024
  • Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
  • Organized team-building events and activities to foster collaboration, increase morale, and improve overall productivity among staff members.
  • Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
  • Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.

Server

Perkins
01.2012 - 09.2021
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

MBA - Human Resources

Strayer University
Trevose, PA
04-2015

Bachelor of Arts - Human Resources Management

Strayer University
Trevose, PA
12-2007

Associate of Arts - Social Work

Bucks County Community College
Newtown, PA
12-2002

Skills

  • Strong work ethic
  • Customer service
  • Memory retention
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

  • Certified SHRM-CP, Society of Human Resources Management -July 2021

Timeline

Server

TJ Smiths
03.2025 - Current

HR Specialist

Amerigas Propane, Inc.
01.2024 - 12.2024

Server

Giovanni's Pizza
10.2023 - 01.2024

Server

Turning Point
09.2023 - 01.2024

HR Consultant

AMH Consulting
09.2014 - 01.2024

Server

Perkins
01.2012 - 09.2021

MBA - Human Resources

Strayer University

Bachelor of Arts - Human Resources Management

Strayer University

Associate of Arts - Social Work

Bucks County Community College

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Angela Hinkle