Angela Miller
Pittsburgh,PA
Summary
Empathetic and detail-oriented candidate with excellent observational and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure customer-facing positions.
Experienced with counseling families and offering emotional support. Utilizes effective communication and intervention strategies to help clients navigate difficult situations. Track record of fostering positive outcomes through empathy and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Family Services Counselor
Jefferson Memorial Cemetery
11.2023 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed pre-arranged funeral and burial options and explained pricing to clients.
- Helped families select burial details from range of available options.
- Attended and participated staff meetings and training seminars
Private Nanny
Various
09.2020 - 10.2023
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Cared for 4+ children at once, ranging in age from 8 months to 12 years old in nurturing and age-appropriate way
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Facilities Request Specialist/Dispatcher
University Of Pittsburgh
06.2021 - 06.2022
- Served as point of contact for internal staff and students as well as external customers seeking support and information.
- Assisted with logistical requirements for events and meetings.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
Skills
- Group supervision and management
- Child and adolescent mentoring
- Social perceptiveness
- Decision-making
- Scheduling
- Highly organized
- Spreadsheet management
- Maintaining files
Timeline
Family Services Counselor
Jefferson Memorial Cemetery
11.2023 - Current
Facilities Request Specialist/Dispatcher
University Of Pittsburgh
06.2021 - 06.2022
Private Nanny
Various
09.2020 - 10.2023
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