Angela Miller
Berlin
Summary
Dynamic Clinical Care Manager with strong capabilities in chronic disease management and care plan coordination. Recognized for enhancing patient outcomes through targeted education and resource utilization, aiming to support healthcare initiatives and optimize patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Care Manager
UPMC Health Plan
US Steel Tower, 600 Grant St, Pittsburgh, PA 15219
12.2021 - Current
- Coordinated care plans for diverse patient populations to enhance health outcomes.
- Collaborated with interdisciplinary teams to ensure comprehensive patient assessments and interventions.
- Facilitated communication between patients and providers to strengthen care continuity.
- Provided ongoing education for patients and families regarding disease processes, treatment options, self-management strategies, and available resources for support.
- Coordinated implementation of health programs and initiatives in collaboration with professionals and technical personnel.
- Facilitated communication between patients, families, providers, and insurance companies to ensure continuity of care across multiple settings.
- Reduced hospital readmissions with comprehensive discharge planning and follow-up support for patients and families.
Home Health Registered Nurse Case Manager
Conemaugh Home Health
Meyersdale, PA 15552
03.2005 - 12.2021
- Coordinated comprehensive patient care plans to enhance health outcomes and ensure continuity of services.
- Conducted thorough assessments and evaluations to determine patient needs and develop individualized treatment strategies.
- Collaborated with interdisciplinary teams to facilitate optimal care delivery and resource utilization for patients.
- Provided education and training to patients and families on chronic disease management and self-care techniques.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Supported family caregivers through education, resources, and emotional support during challenging times.
- Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
- Maintained high-quality care standards by participating in ongoing professional development activities.
- Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
Education
Bachelor of Science - Nursing
Chatham University
Pittsburgh, PA05-2026
Registered Nursing Diploma - Nursing
Conemaugh School of Nursing
Johnstown06-1999
Skills
- Direct patient care
- Patient assessments
- Healthcare management
- Care coordination
- Patient management
- Mentoring and training
- Health education
- Discharge planning
- Case management
- Chronic disease management
- Effective communication
Certification
Certified Case Manager
Timeline
Clinical Care Manager
UPMC Health Plan
12.2021 - Current
Home Health Registered Nurse Case Manager
Conemaugh Home Health
03.2005 - 12.2021
Bachelor of Science - Nursing
Chatham University
Registered Nursing Diploma - Nursing
Conemaugh School of Nursing