Angela Mines
Philadelphia
Summary
Dynamic and results-driven professional with a strong background in customer service at Amazon. Proven ability to enhance client satisfaction through effective teamwork and problem-solving. Skilled in time management and proficient in POS systems, consistently ensuring accurate transactions and optimal inventory levels. Committed to delivering exceptional service and support in every role.
Overview
7
7
years of professional experience
Work History
Sales Associate
Amazon
05.2022 - 02.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy and speed during peak hours.
- Maintained inventory levels through regular stock checks and restocking procedures, minimizing product shortages.
- Collaborated with team members to optimize store layout and visual merchandising for better customer engagement.
HHA
Lending a Hand Home Care
05.2018 - 02.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining adherence to care plans.
- Documented patient progress and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
Housekeeping
Temple University Hospital
05.2020 - 02.2024
- Regularly communicated with housekeeping staff to arrange timely package deliveries within designated timeframes.
- Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.
Education
High School Diploma -
Ben Franklin High School
Philadelphia, PA06.2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Amazon
05.2022 - 02.2025
Housekeeping
Temple University Hospital
05.2020 - 02.2024
HHA
Lending a Hand Home Care
05.2018 - 02.2025
High School Diploma -
Ben Franklin High School
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