Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

ANGELEE PEÑA

Philadelphia

Summary

Customer service and retail professional with experience in fast-paced environments. Skilled in client relations, sales support, and social media marketing. Expert at handling transactions, scheduling, and maintaining smooth daily operations.

Overview

2
2
years of professional experience

Work History

Guest Service Associate

European Wax Center
06.2025 - 08.2025
  • Greeted and checked in clients, ensuring a welcoming first impression
  • Scheduled appointments and managed client records
  • Educated clients about services, memberships, and promotions
  • Processed payments and managed cash/credit transactions
  • Maintained cleanliness and organization of the front desk and lobby area
  • Supporting sale goals

Retail Sales & Marketing Associate

Jessica Bara
01.2025 - 06.2025
  • Assisted customers and built lasting client relationships
  • Restocked inventory and maintained store appearance
  • Processed payments accurately
  • Created and managed social media marketing across Instagram, TikTok, YouTube, Poshmark, and Mercari
  • Increased customer engagement and promoted brand awareness

Cashier/Barista

Stimulate by Bond
09.2024 - 01.2025
  • Greeted customers and provided menu assistance
  • Operated cash register and processed payments
  • Ensured drink quality and consistency
  • Restocked ingredients and maintained sanitation standards

Cashier/Customer Service

Cupcakes by Carousel
06.2024 - 09.2024
  • Processed payments and receipts
  • Assisted with custom cake orders
  • Restocked supplies and supported store upkeep
  • Completed opening and closing responsibilities
  • Food handling

Cashier/Barista

Cafe Trois
09.2023 - 06.2024
  • Delivered excellent customer service
  • Prepared food and beverages
  • Handled transactions efficiently
  • Maintained cleanliness and stocked inventory
  • Performed opening and closing tasks
  • Collaborated with team members to ensure smooth operations during busy periods.

Education

Bachelor of Arts - Communication Studies

Temple University
Philadelphia, PA
05-2029

Skills

  • Multi-tasking & Time Management
  • Verbal & Written Communication
  • Customer Relationship Building
  • Social Media Marketing (Instagram, TikTok, YouTube, Poshmark, Mercari)
  • POS Systems & Cash Handling
  • Team Collaboration

LANGUAGES

English (Fluent)
Full Professional
Spanish (Fluent)
Limited Working

Timeline

Guest Service Associate

European Wax Center
06.2025 - 08.2025

Retail Sales & Marketing Associate

Jessica Bara
01.2025 - 06.2025

Cashier/Barista

Stimulate by Bond
09.2024 - 01.2025

Cashier/Customer Service

Cupcakes by Carousel
06.2024 - 09.2024

Cashier/Barista

Cafe Trois
09.2023 - 06.2024

Bachelor of Arts - Communication Studies

Temple University

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ANGELEE PEÑA