ANGELEE PEÑA
Philadelphia
Summary
Customer service and retail professional with experience in fast-paced environments. Skilled in client relations, sales support, and social media marketing. Expert at handling transactions, scheduling, and maintaining smooth daily operations.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
European Wax Center
06.2025 - 08.2025
- Greeted and checked in clients, ensuring a welcoming first impression
- Scheduled appointments and managed client records
- Educated clients about services, memberships, and promotions
- Processed payments and managed cash/credit transactions
- Maintained cleanliness and organization of the front desk and lobby area
- Supporting sale goals
Retail Sales & Marketing Associate
Jessica Bara
01.2025 - 06.2025
- Assisted customers and built lasting client relationships
- Restocked inventory and maintained store appearance
- Processed payments accurately
- Created and managed social media marketing across Instagram, TikTok, YouTube, Poshmark, and Mercari
- Increased customer engagement and promoted brand awareness
Cashier/Barista
Stimulate by Bond
09.2024 - 01.2025
- Greeted customers and provided menu assistance
- Operated cash register and processed payments
- Ensured drink quality and consistency
- Restocked ingredients and maintained sanitation standards
Cashier/Customer Service
Cupcakes by Carousel
06.2024 - 09.2024
- Processed payments and receipts
- Assisted with custom cake orders
- Restocked supplies and supported store upkeep
- Completed opening and closing responsibilities
- Food handling
Cashier/Barista
Cafe Trois
09.2023 - 06.2024
- Delivered excellent customer service
- Prepared food and beverages
- Handled transactions efficiently
- Maintained cleanliness and stocked inventory
- Performed opening and closing tasks
- Collaborated with team members to ensure smooth operations during busy periods.
Education
Bachelor of Arts - Communication Studies
Temple University
Philadelphia, PA05-2029
Skills
- Multi-tasking & Time Management
- Verbal & Written Communication
- Customer Relationship Building
- Social Media Marketing (Instagram, TikTok, YouTube, Poshmark, Mercari)
- POS Systems & Cash Handling
- Team Collaboration
LANGUAGES
English (Fluent)
Full Professional
Spanish (Fluent)
Limited Working
Timeline
Guest Service Associate
European Wax Center
06.2025 - 08.2025
Retail Sales & Marketing Associate
Jessica Bara
01.2025 - 06.2025
Cashier/Barista
Stimulate by Bond
09.2024 - 01.2025
Cashier/Customer Service
Cupcakes by Carousel
06.2024 - 09.2024
Cashier/Barista
Cafe Trois
09.2023 - 06.2024
Bachelor of Arts - Communication Studies
Temple University