Angelica Jimenez
Philadelphia
Summary
Dynamic and detail-oriented professional with a proven track record of efficiently scheduling 65-70 procedures weekly for a thriving ophthalmology practice with six surgeons. Expertise in verifying insurance coverage, securing pre-authorizations, and processing payments ensures seamless operations and enhances patient satisfaction. Committed to optimizing workflow and fostering a collaborative team environment, driving operational excellence and exceptional patient care. Strong organizational skills and a proactive approach to problem-solving support the delivery of high-quality service in a fast-paced medical setting.
Overview
9
9
years of professional experience
Work History
Coordinator
Temple Health Jeanes Campus
Philadelphia, PA
10.2023 - 01.2026
- Ambassador of the Gastroenterology Department.
- Maintain appointment schedules and update records accurately.
- Handle administrative tasks such as filing, scanning, data entry, and email communication.
- Scheduled and coordinated Colonoscopy and Endoscopy procedures for Gastroenterology patients.
- Managed high volume scheduling while ensuring accuracy and efficiency.
- Check in and check out patients, collect payments.
- Coordinate with medical staff to ensure efficient patient flow and timely care.
- Developed and maintained relationships with Doctors, nursing staff, and administrative teams for seamless communication.
Lead Surgical Coordinator
Keystone Eye Associates LLC
Philadelphia, PA
09.2016 - 10.2023
- Schedule and prepare patients for Cataract, Retinal, Glaucoma, Pediatric procedures, as well as Blepharoplasty procedures.
- Coordinate with Ambulatory surgical centers and hospitals to schedule surgical procedures.
- Answer telephone calls and direct calls to appropriate medical or administrative staff.
- Responsible for making sure patients are medically cleared to have their procedure.
- Collect all patient info, demographics, medical history, medication history to send over to each surgical facility where surgery will take place.
- ERX eye drops for patients to use prior to surgery, as well as giving them detailed instructions on how to start medication prior to procedure.
- Assist front desk with answering calls, checking in and checking out when needed.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Completed relevant insurance and other claim forms.
- Coordinated work processes and routed paperwork to appropriate physicians and staff members.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Distributed treatment and procedural information to patients.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Worked with operating facilities to schedule procedures on behalf of 6 surgeons.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Communicated with patients with compassion while keeping medical information private.
- Checked patient insurance and collected pre-authorizations from providers.
- Interviewed patients to complete case histories and intake forms.
- Arranged hospital admissions for patients as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests based on physician orders.
- Scheduled and confirmed patient appointments and consultations.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
Pharmacy Technician - Pharmacy Technician
Lincoln Technical Institute
Philadelphia04-2013
High School Diploma - undefined
Community Academy of Philadelphia
Philadelphia06-2009
Skills
- Highly organized and detailed oriented
- Knowledge of ICD-10 and Cpt codes
- Electronic medical records (EMR) proficiency
- Bilingual (Spanish)
- Multitasking and organization
- Customer service
- Work Planning and Prioritization
- Decision-making
Timeline
Coordinator
Temple Health Jeanes Campus
10.2023 - 01.2026
Lead Surgical Coordinator
Keystone Eye Associates LLC
09.2016 - 10.2023
High School Diploma - undefined
Community Academy of Philadelphia
Pharmacy Technician - Pharmacy Technician
Lincoln Technical Institute