Angelys Ruiz Jimenez
York
Summary
- Lead daily shift operations, ensuring accurate and efficient processing of high-volume mail and parcels
- Train and supervise associates, providing real-time guidance and performance feedback
- Set up and adjust sort plans to meet customer and operational priorities
- Troubleshoot sorting machine issues (mechanical and system-related) to minimize downtime
- Coordinate workflow between sorting, parcel correction, and shipping/receiving teams
- Manage gaylord container movement, labeling, and staging for outbound shipping
- Operate forklift and pallet jack to transport materials safely and efficiently
- Monitor production rates and implement adjustments to meet performance goals
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operation Lead
OSM Worldwide
223 Morgan Lane
04.2023 - Current
- Oversaw daily operations to ensure efficient package processing and timely deliveries.
- Mentored team members in best practices for workflow optimization and quality assurance.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Analyzed performance metrics to identify trends and recommend solutions for operational challenges.
Education
High School Diploma -
William Penn High School
York, PA05.2020
Skills
- Sort Machine Operations & Setup
- Team Leadership & Training
- Workflow Coordination
- Troubleshooting (Mechanical & Software)
- Forklift & Pallet Jack Operation
- Quality Control & Accuracy
- Safety Compliance & Reporting
Certification
Forklift Certification
Walkie-Rider Certification
Languages
Spanish
Full Professional
English
Full Professional
EEO Statement
It is the policy of OSM Worldwide to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, OSM Worldwide will provide reasonable accommodations for qualified individuals with disabilities.
Job Summary
This position is responsible for ensuring the smooth operation of the shift. This position provides guidance and supervision to operations associates. Responsibilities include ensuring the movement of mail with accuracy and efficiency focusing on the processing and sorting of mail.
Timeline
Operation Lead
OSM Worldwide
04.2023 - Current
High School Diploma -
William Penn High School