Anibal Ortiz
Orlando
Summary
Dynamic Area Supervisor at Keystone Human Services with expertise in program management and regulatory compliance. Proven track record in budget management and team supervision, enhancing service quality and operational efficiency. Adept at training staff and advocating for resident rights, ensuring a dignified and respectful environment for all.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Supervisor
Keystone Human Services
Lancaster
05.2023 - Current
- Manage assigned ID residential programs, including all aspects of program operations, so that financial, personnel, and program goals are achieved.
- Monitor the quality of services for all assigned programs, ensuring that all assigned programs comply with all applicable policies, procedures, and regulations in compliance with licensing requirements.
- Assist in the development and implementation of agency goals and objectives.
- Support front-line supervisors and clinical experts to ensure cohesive team operations.
- Collaborate with the clinical team, ensuring consistency in documentation related to treatment.
- Act as the point of contact for counties, hospitals, families, etc.
- Actively participate in county planning and decision-making activities.
- Follow through with all job duties consistent with the agency's mission, vision, values, and strategic plan.
- Manage daily operations of the group home, ensuring compliance with regulations and standards.
- Supervise staff, providing guidance and support to promote effective team dynamics.
- Oversee medication administration processes, ensuring safety and adherence to protocols.
- Advocate for resident rights, ensuring their needs are met with dignity and respect.
- Develop and manage budgets to ensure the financial sustainability of the facility.
- Collaborate with healthcare professionals, social workers, and families to create comprehensive care plans.
- Implement training programs for staff on best practices in senior care and home care operations.
- Monitor the quality of care provided to residents, making adjustments as necessary to improve outcomes.
Team Leader/Youth Development Specialist
Geo Group/Abraxas Academy-Federal Bureau of Prison
Morgantown
12.2021 - 05.2023
- Oversaw daily operations of the Youth Development Program at the Federal Bureau of Prisons.
- Effectively communicated with supervisors and management to ensure a structured, safe environment for residents and staff.
- Developed standards for maintaining safety and security.
- Safely transported residents to various courts across Ohio, Virginia, West Virginia, Maryland, and Pennsylvania.
- Collaborated with probation officers, police, and clinicians to achieve objectives.
CMA/Overnight Manager
Genesis Healthcare System
Reading
01.2017 - 12.2021
- Supervised a team of two LPNs and four PCAs in an assisted living facility with sixty residents.
- Maintained compliance of medication record books with state standards.
- Maintained high standards of operations within the assisted living facility by partnering with leadership team.
- Documented all activities accurately into electronic medical records system.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Maintained accurate patient records in accordance with HIPAA regulations.
Team Leader/Group Home Manager
InVision Human Services
Reading
11.2010 - 01.2017
- Managed operational activities for Pennsylvania-based BAS-supported group home.
- Collaborated with other departments to ensure alignment of goals across teams.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided coaching and feedback on employee performance, encouraging professional development.
Education
High School Diploma -
Academia Discipulos De Cristo
Bayamon,PR05-1984
Some College (No Degree) - Special Education
Universidad De Puerto Rico
Bayamon,PRSome College (No Degree) - Special Education
Universidad Interamericana
Cupey, PRSkills
- Program management
- Regulatory compliance
- Quality assurance
- Budget management
- Medication administration
- Team supervision
- Staff training
Accomplishments
- Leadearship award Invision Human Services
- Rookie of the year Award Invision Human Services
Languages
Spanish
Professional
English
Professional
Certification
- CPR and First Aid
References
References available upon request.
Timeline
Area Supervisor
Keystone Human Services
05.2023 - Current
Team Leader/Youth Development Specialist
Geo Group/Abraxas Academy-Federal Bureau of Prison
12.2021 - 05.2023
CMA/Overnight Manager
Genesis Healthcare System
01.2017 - 12.2021
Team Leader/Group Home Manager
InVision Human Services
11.2010 - 01.2017
High School Diploma -
Academia Discipulos De Cristo
Some College (No Degree) - Special Education
Universidad De Puerto Rico
Some College (No Degree) - Special Education
Universidad Interamericana
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