Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Carter

Harrisburg

Summary

Detail-oriented Clerical Assistant with expertise in electronic record management and customer service. Uploaded over 1,100 Single Audits annually, ensuring compliance and streamlining documentation processes. Proficient in Microsoft Excel and Word, effectively coordinated with multiple agencies to resolve audit requirements and enhance operational efficiency.

Overview

28
28
years of professional experience

Work History

Clerical Assistant

Department Of Education
Harrisburg
04.2011 - Current
  • Responsible for uploading over 1,100 Single Audits to process for compliance of regulations for Local Educational Agencies and Non-Profit and For-Profit Agencies.
  • Obtain supplemental financial documentation for single audits to maintain cohesive electronic record-keeping for the SharePoint site.
  • Assist with coordinating with other bureaus, local educational agencies, and organizations to provide the required policies and procedures to resolve audit requirements for resolutions.
  • Provide customer service for addressing both external and internal inquiries pertaining to requests in order to resolve issues promptly when necessary.
  • Schedule conference calls for the Audit Team, bureaus, and entities to help with the clarification of document requests in order to facilitate a resolution.

Clerical Pool

Commonwealth Of Pennsylvania
Harrisburg
03.2010 - 04.2011

Executed various temporary assignments for multiple agencies as required.
Answered telephones professionally to manage incoming calls efficiently.
Performed filing and typing tasks to maintain organized records.
Processed and delivered outgoing and incoming mail promptly.

Transcriptionist

Fedcap Rehabilitation Services
New York
12.1996 - 09.1999

Produced documentation for 50H hearings in New York City to support court reporting functions.

Transcribed tape recordings, ensuring accurate communication for interpreters and clients during proceedings.

Education

Transcription Program

Fedcap Rehabilitation Services And Training
New York, NY
01-1997

High School Diploma -

Harrisburg High School
Harrisburg, PA
06-1985

Skills

  • Records management expertise
  • Customer service excellence
  • Data entry accuracy
  • Microsoft Office proficiency
  • Professional correspondence
  • Effective communication
  • Multitasking ability
  • Team collaboration
  • Independent decision-making
  • Willingness to learn
  • Adaptability to change

Timeline

Clerical Assistant

Department Of Education
04.2011 - Current

Clerical Pool

Commonwealth Of Pennsylvania
03.2010 - 04.2011

Transcriptionist

Fedcap Rehabilitation Services
12.1996 - 09.1999

Transcription Program

Fedcap Rehabilitation Services And Training

High School Diploma -

Harrisburg High School
Anita Carter