Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Anna Cotto

Easton

Summary

Results-driven individual with proven skills in warehouse operations and housekeeping, focusing on materials handling and storage management. Demonstrated success in order picking and pallet assembly, consistently meeting shipment deadlines with precision. Skilled in customer service and maintaining organized workspaces, while effectively managing multiple tasks. Strong analytical skills enhance operational efficiency and encourage productive teamwork

Overview

1
1
year of professional experience

Work History

Housekeeper

Holiday Inn Express & Suites Easton, an IHG Hotel
Easton
02.2024 - 07.2024
  • Deliver exceptional hospitality and service to hotel guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Train new employees by illustrating safe compliance with rules and procedures, offering strategies for improved work efficiency and punctuality
  • Cleaning the checkouts: swept and mopped floors, cleaned bathrooms, including toilets, tubs, showers, and sinks, vacuumed carpets and rugs, dusted furniture, wiped down surfaces, changed bed linens,
  • Applying the proper use of chemicals when cleaning various surfaces to maintain the safety of yourself and other employees.
  • Replenish amenities such as soap, shampoo, coffee, and toilet paper in guest rooms.
  • Servicing guest requests when staying over: requesting extra coffee for the guest's coffee personal station, emptying wastebaskets, providing extra towels, or a quick cleanup.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.

Package Handler

Fedex
Northampton
08.2023 - 12.2023
  • Skilled at performing in fast-paced settings
  • Adept at squatting, bending, lifting, and rotating for extended periods of 6-8 hours +
  • Skilled at operating Super Tracker scanners and various labeling solutions.
  • Adept at performing in diverse work environments
  • Report any lost or damaged items to supervisors immediately.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Provided assistance to employees with moving oversized items.
  • Collaborated with team members on tasks such as sorting, loading, or unloading packages.
  • Applying the proper procedures when handling or moving hazardous materials to postal regulations.
  • Organized packages according to type, size, destination, and other specifications.
  • Controlled inventory levels through diligent tracking of incoming and outgoing packages at various work locations.
  • Maintained safety standards while operating equipment, including roller-bed conveyor belts.

Package Handler

UPS
Easton
06.2023 - 07.2023
  • Skilled in consistently lifting 65 lb or more
  • Carefully load packages into truck or unload packages onto conveyor belt following safety procedures outlined in training
  • Stacked boxes onto pallets in an efficient manner.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Assisted in the training of new package handlers on proper procedures and safety practices.
  • Collaborating with employees to load or unload packages safely

Education

HighSchool Diploma -

Northern Lehigh High School
Slatington, PA
06.2023

Skills

  • Hospitality
  • Customer relations
  • Customer-focused
  • Collaborative team member
  • Room preparation
  • Adaptable
  • Adaptive learner
  • Chemical safety
  • Employee training
  • Guest service
  • Time management
  • Attention to cleanliness
  • Maintenance reporting
  • Effective communication
  • Detail-oriented

Affiliations

  • Personal Home Improvement : Repair, Installation , and remodeling
  • Personal Gardening
  • Working on Cars : Last project was replacing the VVT solenoids and installing and removing the valve cover gasket on a 09' turbocharged Chevy Cobalt SS

Timeline

Housekeeper

Holiday Inn Express & Suites Easton, an IHG Hotel
02.2024 - 07.2024

Package Handler

Fedex
08.2023 - 12.2023

Package Handler

UPS
06.2023 - 07.2023

HighSchool Diploma -

Northern Lehigh High School
Anna Cotto