Anna Dalesandro
Bloomsburg
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and exceptional customer service skills at Heidelburg Family Restaurant and City Girl Juice. By enhancing customer satisfaction and efficiently managing resources, I significantly contributed to seamless operations and positive dining experiences. My expertise includes communication and a commitment to professionalism and reliability.
Overview
5
5
years of professional experience
Work History
Server
Heidelburg Family Restaurant
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Food Maker/Cashier
City Girl Juice
03.2020 - 05.2024
- Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.
- Reduced food waste by implementing efficient inventory management and proper storage techniques.
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
- Participated in catering events, showcasing culinary skills while promoting company brand at various functions and gatherings.
- Developed strong relationships with suppliers, ensuring timely deliveries of quality ingredients at competitive prices.
- Exceeded customer expectations with prompt service, attention to detail, and willingness to accommodate special requests or dietary restrictions.
- Collaborated with team members to streamline kitchen operations and maintain a smooth workflow during peak hours.
- Packaged and stored food products following proper handling and preservation methods.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Bachelor of Science - Criminal Justice
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2027
Skills
- Strong work ethic
- Knife skills
- Customer assistance
- Exceptional customer service
- Time management skills
- Professional appearance
- Guest engagement
- Patience and empathy
- Work ethic and integrity
- Reliability and punctuality
- Money handling
- Written and verbal communication
Timeline
Server
Heidelburg Family Restaurant
03.2023 - Current
Food Maker/Cashier
City Girl Juice
03.2020 - 05.2024
Bachelor of Science - Criminal Justice
Bloomsburg University of Pennsylvania
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