Anna Harrison
Carlisle
Summary
Human Resources professional bringing expertise in human resources management, employee relations, and compliance across diverse sectors. Skilled in advising leadership, improving KPIs, and facilitating onboarding and company acquisitions. Strong background in HR policies, diversity and inclusion, and supporting organizational goals with strategic insights.
Overview
8
8
years of professional experience
Work History
Regional Human Resources Representative
Allied Universal
Colorado Springs, CO
05.2024 - Current
- Resolved and led employee relations issues such as complaints, union grievances, wage claims, and investigations.
- Advised management and provided training on best-practices for addressing various personnel matters, and employee disciplinary actions.
- Collaborated with local and regional leadership on sensitive investigations, manager performance issues, improvement for various KPIs, and new company initiatives.
- Assured compliance with security licensing, I-9, hiring practices, and local and state laws.
- Travel regularly throughout the region to provide HR support, assist in special projects, lead acquisition onboarding and provide insight on potential acquisitions with an HR perspective.
Front Desk Ambassador
Springs Aesthetics
Colorado Springs, CO
02.2024 - 05.2024
- Greeted patients and ensured all paperwork and consent forms were complete and active.
- Partnered with office management and contributed to the development of employee job descriptions and the employee handbook.
- Worked closely with the out of office billing department to handle insurance billing and claims.
- Processed patient paperwork by working with other referring offices while maintaining HIPAA compliance.
- Coordinated appointment scheduling, optimizing providers availability and client satisfaction.
HR Expert
Target
Carlisle, PA
07.2021 - 12.2023
- Streamlined recruitment processes, reducing time-to-fill for key positions by understanding cyclical and departmental needs.
- Conducted onboarding of new-hire team members while handling I-9 documentation and instructing new hires through the orientation process.
- Supported training needs by overseeing completion and statuses of training for new and existing team members.
- Handled bi-weekly payroll deadlines and ensured accurate time keeping for team members.
- Delivered on all HR operational and cyclical programs, reportings and scheduling while maintaining an organized space.
- Demonstrated an ethical culture and acted as an open door.
Professional Waitstaff
Momma Spriggs Restaurant
Carlisle, PA
05.2022 - 01.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered food and drinks in an efficient manner while ensuring orders were correct and customers were pleased.
- Memorized the lunch and dinner menu, daily changing specials, desserts and sides.
- Communicated with the kitchen staff, hostess, and management regarding orders, counts on specials, and updates on large parties in the private room.
- Managed a section of tables inside and outside the restaurant while handling financial transactions and maintaining accurate records.
Team Member
Target
Carlisle, PA
06.2018 - 07.2021
- Executed sets for new products and displays and completed correct weekly signing and pricing details for all promotional offers.
- Acquired knowledge of multiple departments to better understand the entirety of the retail process and provide flexibility.
- Trained new team members on store policies, procedures, and best practices for customer engagement.
- Ensured proper counts for products by stocking on the sales floor and in the backroom by completing routine audits.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
Education
Bachelor of Science - Business Management, Human Resources Management Concentration
Shippensburg University
PA05-2023
A.S. - Business Administration
Harrisburg Area Community College
PA05-2021
High School Graduate -
Boiling Springs High School
PA06-2018
Skills
- HR policies and procedures
- Investigations and employee relations
- HRIS systems - Workday, iCims, WinTeam
- Employee retention, onboarding process, and background checks
- Performance and time management
LANGUAGES
Russian
Native
Timeline
Regional Human Resources Representative
Allied Universal
05.2024 - Current
Front Desk Ambassador
Springs Aesthetics
02.2024 - 05.2024
Professional Waitstaff
Momma Spriggs Restaurant
05.2022 - 01.2024
HR Expert
Target
07.2021 - 12.2023
Team Member
Target
06.2018 - 07.2021
A.S. - Business Administration
Harrisburg Area Community College
Bachelor of Science - Business Management, Human Resources Management Concentration
Shippensburg University
High School Graduate -
Boiling Springs High School