Anna Pauls
Lancaster
Summary
Clinical support professional with strong background in patient care, medical procedures, and healthcare technology. Known for effective teamwork, adaptability, and results-driven approach. Skilled in patient monitoring, medical equipment operation, and maintaining sterile environment. Reliable and flexible, ensuring smooth operations and high-quality patient outcomes.
Overview
9
9
years of professional experience
Work History
Clinical Tech Assistant
MRI Group
09.2020 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported clinical staff by preparing medical equipment and supplies for procedures.
- Maintained cleanliness and organization of clinical areas, adhering to safety protocols.
- Observed patient interactions, gaining insights into care practices and treatment protocols.
- Collaborated with team members to streamline workflow and improve patient satisfaction.
- Improved patient care by efficiently assisting with diagnostic tests and procedures.
- Demonstrated adaptability by readily assisting other departments within the facility as needed during peak periods.
Dental Assistant
Snyder Endodontics
10.2016 - 03.2020
- Assisted in patient management and scheduling to optimize dental office efficiency.
- Prepared treatment rooms by sterilizing instruments and ensuring availability of necessary supplies.
- Educated patients on post-operative care and oral hygiene practices for improved outcomes.
- Collaborated with dentists to document treatment plans and maintain accurate patient records.
- Trained new staff on office protocols and best practices for patient interaction and care delivery.
Hostess
Carrabba's Restaurant
04.2016 - 10.2016
- Greeted and seated guests, ensuring smooth flow during peak dining hours.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and waitstaff to enhance guest experience and service accuracy.
- Trained new host staff on operational procedures and customer service standards.
- Handled guest inquiries and complaints promptly, improving overall satisfaction rates.
- Monitored dining area for cleanliness and atmosphere, maintaining high standards.
Education
Dental Assisting Diploma - Dental
YTI Career Institute
Lancaster, PA10-2016
Skills
- Data entry and documentation
- Adaptable problem-solving
- Vital signs monitoring
- Basic life support certification
- HIPAA compliance
- Attention to detail and accuracy
- Patient care
- Multitasking
- Attention to detail
- Time management
- Critical thinking
- Interpersonal relationship building
Timeline
Clinical Tech Assistant
MRI Group
09.2020 - Current
Dental Assistant
Snyder Endodontics
10.2016 - 03.2020
Hostess
Carrabba's Restaurant
04.2016 - 10.2016
Dental Assisting Diploma - Dental
YTI Career Institute
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