Summary
Overview
Work History
Education
Skills
Kutztown University Employee of the Month September 2018
Timeline
Generic

Anne Cardinal

Academic Office Manager
Fleetwood,PA

Summary

Dynamic administrative professional with a proven track record at Kutztown University, excelling in sensitive information management and customer service. Recognized for enhancing operational efficiency and fostering collaboration among team members. Proficient in Microsoft Office Suite, consistently delivering high-quality documents and maintaining organized records to support departmental success.

Overview

26
26
years of professional experience

Work History

Clerical Assistant 2 - History Department

Kutztown University
Kutztown, Pennsylvania
07.2010 - Current
  • Contributed to a positive work environment by promoting effective communication among team members.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Trained and supported student workers.
  • Ensured accuracy of records by consistently updating and maintaining databases with up-to-date information.
  • Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications and CANVA.

Clerk Typist 2 - AV Center Secretary

Kutztown University
Breinigsville, Pennsylvania
01.2005 - 07.2010
  • Operations oversight for the equipment loan program.
  • Supervision of more than 20 student workers at the service desk.
  • Cash handling, acquisitions, clerical work, accounting, and inventory duties.
  • Ensured accuracy of records by consistently updating and maintaining databases with up-to-date information.

School Secretary

Sacred Heart Primary School
01.2000 - 12.2004
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Documented attendance, grades and test scores to update permanent records.
  • Processed student registrations and withdrawals.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Supported budget management processes by tracking expenses, identifying cost-saving measures, and assisting with annual reporting requirements.
  • Improved operational efficiency by monitoring and ordering office supplies as needed, ensuring smooth running of school administrative functions.
  • Coordinated substitute teacher procurement.

Education

Kutztown University
Kutztown, PA

McCarthy's Secretarial School
Rochester, NY

Skills

Sensitive information management

Collaborative team member

Professional and mature

Administrative support

Clear and concise communication

Office operations oversight

Prioritization and scheduling

Customer service excellence

Kutztown University Employee of the Month September 2018

In recognition of professionalism, enthusiasm, contribution, and dedication to the University.

Timeline

Clerical Assistant 2 - History Department

Kutztown University
07.2010 - Current

Clerk Typist 2 - AV Center Secretary

Kutztown University
01.2005 - 07.2010

School Secretary

Sacred Heart Primary School
01.2000 - 12.2004

Kutztown University

McCarthy's Secretarial School

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Anne CardinalAcademic Office Manager