Anne Sebo
Shavertown
Summary
Dynamic healthcare professional with extensive experience in clinical supervision and process improvement. Skilled in mentoring staff and coordinating multidisciplinary teams, contributing to enhanced patient care delivery and satisfaction across outpatient services.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Outpatient Supervisor
Friendship House
Scranton And Carbondale
11.2018 - Current
- Supervised daily operations of outpatient services to ensure seamless patient care delivery.
- Implemented process improvements that enhanced workflow efficiency and reduced patient wait times.
- Mentored and trained new staff on best practices for patient interactions and service protocols.
- Coordinated multidisciplinary team meetings to align treatment plans and improve patient outcomes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, enhancing patient outcomes and satisfaction.
- Facilitated regular team meetings to address any concerns or challenges, promoting open communication among staff members.
- Ensured compliance with all regulatory standards, maintaining a safe and secure environment for both patients and staff.
- Supported the growth of outpatient services by identifying opportunities for program expansion and developing marketing strategies to increase community awareness.
Supervisor of Psych Rehab and Partial
Community Counseling Services
Wilkes-Barre, PA
12.2014 - 11.2018
- Supervised daily operations, ensuring compliance with organizational policies and procedures.
- Created an environment supportive of every members journey toward recovery.
- Developed and implemented training programs for new staff, enhancing service delivery standards.
- Monitored client progress and adjusted treatment plans to meet individual needs effectively.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
- Attended to crisis situations in an expedite manner, consulting with Psychiatrists as needed, to ensure safety of all members,
Crisis Director
Children's Service Center
Wilkes-Barre, PA
07.2011 - 11.2014
- Provided supervision and program management 24 hours per day, 7 days per week to ensure proper staffing and safety for all individuals receiving crisis services.
- Managed and provided direct oversight of the Crisis Department, ensuring compliance with local and state guidelines.
- Increased the use of Mobile Team Crisis services in the client's home and community to decrease the rate of admissions.
- Performed emergency mental health evaluations for children and adolescents in Luzerne and Wyoming Counties who were in danger of harming themselves or others.
- Collaborated with Child and Adolescent Psychiatrists to determine appropriate dispositions in accordance with CASSP Principles.
Education
Master of Social Work - Social Work
Marywood University
Scranton, PA05-2006
Bachelors of Arts in Psychology - Psychology
King's College
PA05-2000
Skills
- HIPAA compliance
- Patient care coordination
- Staff management
- Clinical supervision
- Teamwork and collaboration
- Reliability
Certification
Certified Psychiatric Rehabilitation Practitioner, CPRP
Timeline
Outpatient Supervisor
Friendship House
11.2018 - Current
Supervisor of Psych Rehab and Partial
Community Counseling Services
12.2014 - 11.2018
Crisis Director
Children's Service Center
07.2011 - 11.2014
Master of Social Work - Social Work
Marywood University
Bachelors of Arts in Psychology - Psychology
King's College