Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne Trevino

State College

Summary

Dynamic professional with a proven track record in sales and design, notably at Lowe's Home Improvement and The Biltmore Estate, where I was part of the team that broke international sales records. Skilled in space planning and customer service, I excel in creating personalized solutions that exceed expectations. My adaptability and keen eye for detail have consistently enhanced customer satisfaction and sales achievements.

Overview

23
23
years of professional experience

Work History

Exhibit Sales and Retail

The Biltmore Estate
11.2019 - Current


  • Delivered world class hospitality to guests/customers assisting them with their shopping experience and visit to The Biltmore Estate.
  • Fostered customer engagement greeting customers warmly and providing personalized assistance.
  • Utilized my design and product knowledge skills by providing personalized consultation services for artwork and other decorative item selections increasing store sales.
  • Worked with the retail team breaking and surpassing the international record for most Chihuly Art pieces sold.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the merchandise and increasing sales.
  • Processed sales and returns creating a seamless experience for the customer.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Prioritized helping customers over completing other routine tasks in store.

Kitchen Designer/Sales

Lowes Home Improvement
01.2005 - 10.2019
  • Developed creative and detailed designs giving clients functional and decorative solutions based on their ideas, budget, and vision for their home.
  • Developed 3D visualizations and plans using 20/20 software of kitchen designs, enabling clients to better envision final product.
  • Planned and presented project quotes for custom designs.
  • Developed relationships and collaborated with vendors and installers ensuring a seamless experience for the client of their kitchen renovation.
  • Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design and sale process.
  • Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
  • Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
  • Attended industry events and trade shows to stay current on emerging trends, materials, and technologies in kitchen design.
  • Increased customer satisfaction through meticulous attention to detail and listening to them, helping the client understand
  • Consistently met sales goals by understanding client needs and offering personalized services that exceed expectations.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Analyzed client feedback to continually refine design offerings and improve service quality.

Concert/Night House Manager

The Arts Center
09.2003 - 01.2005

*Provide Professional support and services to the Performing Artists and Patrons.

*Managed the complex and it's operations.

*In charge of the box office, performer payment, and supervising other workers.


Design Showroom Representative

Brunschwig & Fils (internship)
02.2002 - 04.2002

*Produced displays of High-End decorative products

*Learned the general workings of a trade showroom

*Assisted Designers with product selection

Education

Bachelor of Science - Furnishings And Interiors

University of Georgia
Athens, GA
05-2022

Bachelor of Arts - Integrative Arts

Pennsylvania State University
University Park, PA
12-1994

Skills

  • Attention to detail
  • Sales/Customer service
  • Conceptual thinking
  • Space Planning
  • Color design and planning
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Creative problem solving
  • Visualizing
  • Product knowledge
  • Professionalism
  • Time management abilities
  • Product and service sales
  • Customer needs assessment
  • Visual merchandising

Timeline

Exhibit Sales and Retail

The Biltmore Estate
11.2019 - Current

Kitchen Designer/Sales

Lowes Home Improvement
01.2005 - 10.2019

Concert/Night House Manager

The Arts Center
09.2003 - 01.2005

Design Showroom Representative

Brunschwig & Fils (internship)
02.2002 - 04.2002

Bachelor of Science - Furnishings And Interiors

University of Georgia

Bachelor of Arts - Integrative Arts

Pennsylvania State University
Anne Trevino