Motivated nursing supervisor, excited to bring many years of experience to a growing organization. Expert in managing day-to-day functions, implementing clinical improvements, and developing cohesive nursing teams. Teamwork, effective communication, and task completion are a priority.
Overview
9
9
years of professional experience
Work History
Nursing Supervisor/Manager on Duty
Heather Glen Senior Living
Allentown
06.2024 - 03.2025
Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
Coordinated scheduling of staff to meet departmental needs.
Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies, and mass casualty incidences.
Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
Answered questions and addressed concerns from employees promptly through email, phone and in person.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Collaborated with multidisciplinary teams to coordinate services for high-risk patients.
Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
Participated in interdisciplinary team meetings to discuss treatment plans for patients.
Explained policies, procedures and services to patients.
Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
Communicated with patients with compassion while keeping medical information private.
Performed regular rounds throughout the facility to observe performance of assigned staff members.
Resolved conflicts among medical staff in a professional manner.
Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Oversaw implementation of infection control protocols within the unit or facility.
Investigated complaints from patients regarding their care experience.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Monitored patient progress to ensure compliance with established standards of care.
Maintained records management system to process personnel information and produce reports.
Implemented evidence-based practice initiatives into daily operations.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Developed and implemented nursing policies and procedures to ensure quality patient care.
Conducted performance reviews of nursing staff members to identify areas for improvement.
Enforced disease prevention protocols among staff members, patients and visitors.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
LPN Charge Nurse
ManorCare/ProMedica Bethlehem 2021
Bethlehem
10.2015 - 04.2022
Administered medications and therapies in accordance with physicians orders.
Delivered emotional, psychological and spiritual support to patients and families to promote compassionate environment.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Communicated with patients with compassion while keeping medical information private.
Educated patients on wound and disease self-management techniques.
Supervised the activities of other nursing staff members and provided guidance when necessary.
Administered medications in accordance with policies and legal limitations.
Developed strategies for improving quality of care standards within the unit or department.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Monitored infection control procedures to verify facility-wide health and safety.
Performed routine checks on equipment used for patient care.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Answered patients' calls to determine how to assist.
Assisted physicians and nurses with special procedures.
Demonstrated excellent communication skills when interacting with patients and families.
Prepared patients for examinations, tests or treatments and explained procedures.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Responded promptly to emergency situations as needed.
Monitored medication administration for accuracy, compliance, and effectiveness of treatment plan.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Collected biological samples from patients and performed routine lab tests to support diagnosis.
Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
Educated patients about their diagnoses and treatments while providing emotional support.
Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
Reviewed lab results and made appropriate recommendations for further testing or treatment.
Documented adverse patient reactions to medications and reported findings to supervisors.
Identified potential problems or risks that could affect patient outcomes.
Coordinated shift schedules and assigned duties to LPNs and CNAs based on qualifications.
Participated in creating a safe environment by following fire safety regulations.
Ensured all safety protocols were followed during patient care.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Measured and recorded patient height, weight and other vital signs.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
Observed strict confidentiality and safeguarded all patient-related information.
Delivered high-quality direct and indirect nursing care to patients.
Documented patient medical histories, current symptoms and vitals.
Carried out physician orders accurately while adhering to hospital policies and procedures.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
Facilitated communication between patients, family members, and healthcare professionals.
Education
Certificate of Technical Studies - Practical Nursing
Northampton Community College
Bethlehem, PA
08-2015
Associate of Applied Science - Radiography
Northampton Community College
Bethlehem, PA
05-2009
High School Diploma -
Pen Argyl Area High School
Pen Argyl, PA
06-1999
Some College (No Degree) - English
Cedar Crest College
Allentown, PA
Skills
Staff scheduling
Quality assurance
Patient advocacy
Emergency response
Patient education
Staff mentoring and coaching
HIPAA compliance
Ethical practice
Medical documentation
Patient care oversight
Patient care
Healthcare compliance
Infection control
Timeline
Nursing Supervisor/Manager on Duty
Heather Glen Senior Living
06.2024 - 03.2025
LPN Charge Nurse
ManorCare/ProMedica Bethlehem 2021
10.2015 - 04.2022
Certificate of Technical Studies - Practical Nursing
Northampton Community College
Associate of Applied Science - Radiography
Northampton Community College
High School Diploma -
Pen Argyl Area High School
Some College (No Degree) - English
Cedar Crest College
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