Annette Torres
Philadelphia
Summary
Dedicated law enforcement professional with over 18 years of experience in criminal investigations and administration. Known for strong decision-making and critical thinking abilities, positively impacting team performance through effective training and resource allocation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Police Officer
Philadelphia Police Department
2838 Woodhaven Rd. Phildelphia PA 19152
03.2008 - Current
- Monitored and audited the National Incident-Based Reporting System, which involves crime coding to ensure accurate representation of crime data.
- Analyzed crime trends to inform strategic resource allocation and deployment.
- Trained other officers in administration.
Sales Coordinator
The Home Depot
Philadelphia, PA
06.2001 - 03.2008
- Streamlined order processing, improving accuracy and reducing lead times for customer deliveries.
- Managed inventory levels, ensuring product availability and timely replenishment for customer satisfaction.
Banking Customer Service Representative
Bank of America
Folsom, PA
01.2004 - 06.2004
- Customer service Representative, processed customer financial transactions promptly, minimizing wait time.
- Provided exceptional customer support by resolving inquiries and issues promptly.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Clerk Intern
Navel Inventory Control Point Base
Philadelphia, PA
09.2000 - 06.2021
- Processed inventory data using automated systems, ensuring accuracy and efficiency in record-keeping.
- Assisted in the organization of materials for military operations, enhancing logistical readiness.
- Clerical administrative assistance.
- Cataloging and listing supplies.
Education
High School Diploma -
Olney High School
100 Duncannon Ave. Philadelphia, PA 19120No Degree - Liberal Arts
Community College of Philadelphia
Philadelphia, PA09-2021
Skills
- Data management
- Office administration
- Criminal investigations
- Report writing
- Case management
- Data-driven approaches
- CPR/First aid certified
- Decision-making
- Critical thinking
- Integrity and honesty
Certification
- CFR - Certified First Responder
- [Crisis intervention] Training-1/23/2026
- [Cyber Security Awareness certification-4/24/2026
Languages
Spanish
Professional Working
Timeline
Police Officer
Philadelphia Police Department
03.2008 - Current
Banking Customer Service Representative
Bank of America
01.2004 - 06.2004
Sales Coordinator
The Home Depot
06.2001 - 03.2008
Clerk Intern
Navel Inventory Control Point Base
09.2000 - 06.2021
High School Diploma -
Olney High School
No Degree - Liberal Arts
Community College of Philadelphia