Annmare Tannacore
Nanticoke
Summary
Dedicated Pharmacy Technician with with over 30 years of experience from Genovese to Rite Aid. Excelling in medication dispensing and insurance billing. Recognized for enhancing workflow efficiency and reducing medication errors through meticulous attention to detail and strong problem-solving skills. Committed to patient confidentiality and delivering exceptional service in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Glen Oaks, NY/Nanticoke,Pa
01.2003 - Current
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
JCPenney/Eckerds
Glen Oaks, NY
01.1998 - 01.2003
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Front End Associate
Genovese Drug Store
Glen Oaks, NY
06.1993 - 03.1998
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- in 1994 transferred to pharmacy
Education
High School Diploma -
Martin Van Buren HS
Queens, NYNo Degree - Medical Assistant
Computer Career Cnters
Nassau, NY10-2004
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
01.2003 - Current
Pharmacy Technician
JCPenney/Eckerds
01.1998 - 01.2003
Front End Associate
Genovese Drug Store
06.1993 - 03.1998
High School Diploma -
Martin Van Buren HS
No Degree - Medical Assistant
Computer Career Cnters