Anosha Carlis Middleton
Collingdale
Summary
A motivated healthcare professional with a proven capability to manage medical staff by providing oversight for training, workload assignments, and patient treatment. Track record of ensuring holistic, patient-centered care from intake through discharge. Qualifications Summary Ability to effectively manage patient monitoring and communication while upholding HIPAA privacy rules. Proven success in conducting routine mandatory state inspections and training staff during Vital Signs, Fire Safety and PPE training. Expertise in coordinating care plans for patients upon collaborating with other healthcare providers, including physicians, nurses, and administrative staff. In-depth familiarity with medical terminology, first aid, and safety protocols as a certified Phlebotomist in addition to evaluation and assessment skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Pennsylvania Penn Medicine at Home
02.2023 - Current
- Responsive and proactive telephonic patient care, including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services.
- Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
- Completes medical forms and other clinical requests for information as appropriate and required. Prepares and sends patient correspondence as required. Assists nursing staff with the maintenance of patient education materials, as needed.
- Promptly perform call-backs as directed by the provider, giving patients information within their scope of practice. Provide patients with follow-up care instructions.
- Observes patient condition and communicates any abnormal data or changes to the provider.
- Give injections and vaccines and read PPD results under the direction of the provider/orders and documents in EMR.
- Demonstrates competence in the observation, treatment, and care of the specific patients served in that practice, whose ages may range from neonate to geriatric.
- Cleans and restocks equipment as needed.
- Order medical supplies for patients from medical supply/DME supply company.
- Update employee time card based on manager's approval
Medical Assistant/Phlebotomist
Penn Perelman Center
01.2022 - 02.2024
- Assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets
- Maintain patient care through performance of client preparation, interviewing, technical tasks, and patient/family communication
- Adheres to universal body fluids precautions and infection control policies
- Disposes of infectious waste properly
- Change dressings on wounds
- Promotes infection control by using appropriate hand washing techniques
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Clean and sterilize instruments and dispose of contaminated supplies
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Paramedical Examiner/Phlebotomist
Quest Diagnostics
09.2018 - 01.2022
- Facilitate detailed communication of medical records from Impact Health to customers
- Perform biometric testing like venipunctures, collecting urine and stool specimens, and processing samples in a timely manner
- Complete finger stick techniques, manual/automatic blood pressure readings, and spirometry to determine health factors like body mass index, body fat, bone density
- Execute successful health fairs with local companies
- Performed EKG tests on clients based on health status and medical history.
- Efficiently scheduled appointments, optimizing examiner availability and minimizing travel time between locations.
- Packaged and shipped samples to laboratory for processing.
Overnight Clinical Specialist (SUPERVISOR)
Remed Recovery Center
07.2014 - 12.2020
- Establish work schedules for staff in accordance with available resources
- Develop and maintain a computerized record management system that stores and processes data
- Input patient attendances, progress, attitudes, and accomplishments
- Consult the healthcare team members to assess patient care plans and then prepare and administer medication
- Monitor all aspects of patient recovery, including diet and physical activity as well as modify treatment plans as indicated by patients' responses
- Entrusted to represent the organization during communication with the governing boards
- Known for being an engaging collaborator who partners closely with counselors, physicians, and nurses to plan and coordinate treatment
Community Liaison Specialist (SUPERVISOR)
Community Options, INC
09.2011 - 07.2014
- Maintained close contact with clients by visiting individuals in homes or attending group meetings to present information on agency services, requirements, and procedures
- Informed clients about food stamps, childcare, food, money management, sanitation, and housekeeping
- Consulted with supervisors to recommend employment for individuals after identifying barriers such as inaccessible work sites, transportation issues, and inflexible work schedules
- Submitted and reviewed reports to keep accurate records
- Aided young mothers with mental health issues to gain certifications by providing financial guidance and daily support in coordination with case workers
- Worked with all clients that were advised to complete the GED program and achieved a success rate of over 80%
Home Health Aide
Bayada Hospice
01.2012 - 06.2018
- Provided aid to patients in their home, including moving in and out of bed, washing, dressing and general housekeeping
- Tracked patient care and progress to report and discuss observations with supervisor or case manager
- Administered prescribed oral medications in addition to checking temperature, pulse, and respiration
- Accompanied clients to doctors' offices and on other trips outside the home that required transportation, assistance, and companionship
- Directed patients on prescribed exercises to adapt to their disability or illness
- Counseled family members to assist them in understanding and supporting the patients by instructing them on how to care for loved ones, prepare healthy meals, and live independently
Staff Counselor II
The Woods
07.2011 - 12.2014
- Administered emergency first aid and requested medical assistance as necessary
- Observed and influenced client behaviors by teaching and counseling them on work skills, social participation, and using various therapeutic activities to enhance interpersonal skills
- Monitored physical and emotional well-being for unusual behavior and physical ailments to report to the medical staff so that clients could receive appropriate care
- Provided therapeutic stability for adolescents between 6 – 22 years of age from dysfunctional environments by meeting with youth groups to teach them about consequences
- Supervised and trained residence hall staff to enforce rules and regulations to ensure orderly operation of the dormitory
Education
Bachelor of Arts - Business Administration And Management
Millersville University of Pennsylvania
Millersville, PA05-2027
Associate of Science - Occupational Studies
Bucks County Community College
Newton, PA09.2017
Certificate - Phlebotomist Program
Bucks County Community College
Newton, PA01.2017
Skills
- Nonprofit Sector Experience
- HIPAA compliance
- Insurance verification
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic health records
- CPR
- Patient assessments
Certification
- Certified Phlebotomist, NPCE Phlebotomy Solutions, 08/01/17
- Certified Medical Assistant, NPCE Medical Assistance Solutions, 04/01/22
Timeline
Medical Assistant
University of Pennsylvania Penn Medicine at Home
02.2023 - Current
Medical Assistant/Phlebotomist
Penn Perelman Center
01.2022 - 02.2024
Paramedical Examiner/Phlebotomist
Quest Diagnostics
09.2018 - 01.2022
Overnight Clinical Specialist (SUPERVISOR)
Remed Recovery Center
07.2014 - 12.2020
Home Health Aide
Bayada Hospice
01.2012 - 06.2018
Community Liaison Specialist (SUPERVISOR)
Community Options, INC
09.2011 - 07.2014
Staff Counselor II
The Woods
07.2011 - 12.2014
Associate of Science - Occupational Studies
Bucks County Community College
Bachelor of Arts - Business Administration And Management
Millersville University of Pennsylvania
Certificate - Phlebotomist Program
Bucks County Community College
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