Compassionate and dedicated human services professional with more than 25 years of experience providing case management, behavioral health support, community outreach, and advocacy for individuals with complex needs. Extensive background assisting individuals with mental health challenges, substance use disorders, developmental and behavioral needs, housing instability, and reentry services. Skilled in crisis intervention, person-centered planning, care coordination, resource navigation, documentation, and collaborating with multidisciplinary teams to improve client outcomes. Committed to promoting independence, dignity, and quality of life through compassionate, trauma-informed support.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Coordinates with housing agencies, nonprofit intermediaries, social service agencies, and community representatives to exchange information and consult on programs and initiatives targeted to residents and specifically designed to respond to needs and issues identifies by residents; monitors housing programs in assigned neighborhood improvement areas; functions as a liaison with community groups and promotes citizen review and participation in the implementation and planning of housing programs; attends meetings with community groups or individual residents to communicate information pertaining to various housing programs;
Build capacity of Neighborhood Advisory Committee (NAC) and other groups in promoting citizen review and participation in the planning and implementation of community programs; builds the capacity of community based organization to identify funding and resource opportunities that are in line with organizational and resident identified priorities; provide technical assistance to organizations to develop and implement issue specific campaigns/trainings for residents; assist groups with outreach and attend community meetings; communicates with neighborhood councils on project budgets, problem areas and priorities.
Responsible for all aspects of contract management and monitoring of specific civic and community organizations that have been awarded the Neighborhood Advisory Committee (NAC) Program contracts; provide technical assistance training to NACs; researches programs standards, reporting requirements and approval procedures; confers with residents to resolve problems; prepares reports and maintains records pertaining to program activities; meets with community representatives to interpret, advise and coordinate program goals; responds to inquiries and disseminates information regarding housing program standards and activities.