Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Anthony Christinzio

Philadelphia City Planning Commission
Philadelphia,pa
1
Certification
23
years of professional experience

Compassionate and dedicated human services professional with more than 25 years of experience providing case management, behavioral health support, community outreach, and advocacy for individuals with complex needs. Extensive background assisting individuals with mental health challenges, substance use disorders, developmental and behavioral needs, housing instability, and reentry services. Skilled in crisis intervention, person-centered planning, care coordination, resource navigation, documentation, and collaborating with multidisciplinary teams to improve client outcomes. Committed to promoting independence, dignity, and quality of life through compassionate, trauma-informed support.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Work History

Case Manager

20 Years 4 Months
Riverview Personal Care Home (City of Philadelphia) | 02.2003 - 06.2023
  • Provided comprehensive case management services for adults with behavioral health, medical, and social service needs.
  • Coordinated medical appointments and referrals to healthcare providers.
  • Assisted residents with managing personal funds and financial resources.
  • Developed individualized service plans focused on improving quality of life and promoting independence.
  • Assisted clients with housing applications and transition planning.
  • Connected residents with employment opportunities and community resources.
  • Worked collaboratively with healthcare professionals, families, and interdisciplinary teams.
  • Maintained detailed documentation while ensuring compliance with agency standards.
  • Supported residents during crises using calm, person-centered interventions.
  • Conducted assessments to determine residents' needs and develop personalized care plans.
  • Coordinated services with healthcare providers to ensure optimal resident support and continuity of care.
  • Monitored residents' progress, adjusting care plans based on changes in health status or preferences.
  • Facilitated communication among staff, families, and external agencies to enhance resident well-being.
  • Documented care activities and outcomes accurately to maintain compliance with regulatory standards.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Children & Youth Case Manager

Children and Youth Services | undefinedundefined
  • Provided case management services to children, adolescents, and families.
  • Coordinated services with schools, healthcare providers, and community agencies.
  • Assisted families in accessing behavioral health and supportive services.
  • Monitored client progress and maintained accurate case documentation.
  • Advocated for the safety and well-being of children and families.

Human Services/Outreach Case Manager

Previous Human Services Position | undefinedundefined
  • Assisted individuals experiencing substance use disorders by coordinating placement into drug and alcohol treatment programs.
  • Completed housing applications and arranged emergency and long-term shelter placements based on client needs.
  • Referred clients for mental health evaluations and treatment services.
  • Connected formerly incarcerated individuals with workforce development and reentry employment programs.
  • Provided crisis support, advocacy, and ongoing case management.
  • Worked collaboratively with community providers to ensure continuity of care.

Community Outreach Specialist

3 Years 7 Months
Philadelphia City Planning Commission | 01.2023 - Current

Coordinates with housing agencies, nonprofit intermediaries, social service agencies, and community representatives to exchange information and consult on programs and initiatives targeted to residents and specifically designed to respond to needs and issues identifies by residents; monitors housing programs in assigned neighborhood improvement areas; functions as a liaison with community groups and promotes citizen review and participation in the implementation and planning of housing programs; attends meetings with community groups or individual residents to communicate information pertaining to various housing programs;

Build capacity of Neighborhood Advisory Committee (NAC) and other groups in promoting citizen review and participation in the planning and implementation of community programs; builds the capacity of community based organization to identify funding and resource opportunities that are in line with organizational and resident identified priorities; provide technical assistance to organizations to develop and implement issue specific campaigns/trainings for residents; assist groups with outreach and attend community meetings; communicates with neighborhood councils on project budgets, problem areas and priorities.

Responsible for all aspects of contract management and monitoring of specific civic and community organizations that have been awarded the Neighborhood Advisory Committee (NAC) Program contracts; provide technical assistance training to NACs; researches programs standards, reporting requirements and approval procedures; confers with residents to resolve problems; prepares reports and maintains records pertaining to program activities; meets with community representatives to interpret, advise and coordinate program goals; responds to inquiries and disseminates information regarding housing program standards and activities.

  • Developed community engagement strategies to strengthen relationships with local residents and organizations.
  • Coordinated outreach events to promote city planning initiatives and gather public feedback.
  • Implemented social media campaigns to increase awareness of city planning projects among diverse populations.

Education

Bachelors degree

Temple University

Skills

Behavioral Health Support
Case Management
Crisis Intervention
Trauma-Informed Care
Positive Behavioral Support
Mental Health Referrals
Substance Use Recovery Resources
Developmental Disability Support
Housing Placement & Stabilization
Community Outreach
Care Coordination
Individual Service Planning
Documentation & Recordkeeping
Resource Navigation
Team Collaboration
Strong Communication & Interpersonal Skills
Problem Solving & Critical Thinking
Client Advocacy
Case management

Certification

  • Valid Driver's License
  • More than 25 years of experience serving vulnerable populations
  • Experienced working with individuals with behavioral health needs, co-occurring disorders, homelessness, and complex social service needs
  • Skilled at working independently and as part of interdisciplinary teams
  • Excellent communication, documentation, and organizational skills
  • Passionate about helping individuals achieve independence and improved quality of life

Timeline

Community Outreach Specialist

Philadelphia City Planning Commission
01.2023 - CurrentRead More

Case Manager

Riverview Personal Care Home (City of Philadelphia)
02.2003 - 06.2023Read More

Human Services/Outreach Case Manager

Previous Human Services Position
Read More

Children & Youth Case Manager

Children and Youth Services
Read More

Temple University

Bachelors degree
Read More
Anthony Christinzio