Supervised day-to-day operations to meet performance, quality, and service expectations.
Maintained a clean, safe, and organized environment to enhance the member experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised daily pool maintenance tasks including chemical testing, filter cleaning, and equipment checks for optimal performance.
Head Guard
Fleetwood Pool
Fleetwood
05.2024 - Current
Evaluated staff performance regularly, identifying areas for improvement and recommending appropriate professional development opportunities.
Assisted in the planning and execution of special events, ensuring smooth delivery while maintaining safety standards.
Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
Lifeguard
Fleetwood Pool
Fleetwood
05.2021 - Current
Learned and maintained proficiency in first responder skills, such as First Aid and CPR, to offer individuals in distress optimal support.
Provided friendly customer service to guests, and addressed concerns.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols, and enforced safety rules.
Maintained order and cleanliness at the swimming pool and surrounding areas to uphold hygiene standards.