Anthony James
Danville
Summary
Dynamic Grocery Manager with proven success at Giant Food Stores, driving a 50% increase in bakery sales through effective merchandising strategies and quality control. Skilled in team collaboration and task delegation, fostering a positive work environment while enhancing customer service and satisfaction. Committed to maintaining high standards and resolving conflicts efficiently.
Overview
4
4
years of professional experience
Work History
Grocery Manager
Giant Food Stores
04.2023 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Relief Manager
Giant Food Stores
06.2021 - Current
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
Bakery Manager
Giant Food Stores
06.2021 - 04.2023
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Successfully increased weekly sales by 50% over a year and a half and units by 15%
Education
High School Diploma -
Milton Hershey School
Hershey, PA06.2016
Skills
- Customer service and assistance
- Task Delegation
- Merchandising Strategies/Visual Merchandising
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Effective Communication
- Employee Management
Timeline
Grocery Manager
Giant Food Stores
04.2023 - Current
Relief Manager
Giant Food Stores
06.2021 - Current
Bakery Manager
Giant Food Stores
06.2021 - 04.2023
High School Diploma -
Milton Hershey School
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