Anthony Kapuschinsky
Hazleton
Summary
Dedicated professional with a proven track record at Jackson Hewitt, excelling in tax compliance and customer service. Recognized for effective communication and meticulous bookkeeping skills, ensuring accurate tax returns and satisfied clients. Dependable and reliable, adept at managing multiple projects under pressure while maintaining high standards of service.
Overview
23
23
years of professional experience
Work History
School Bus Driver
Krise Transportation
03.2022 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Tax Accountant
Jackson Hewitt
01.2013 - 03.2021
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
- Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
- Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.
- Performed tasks under limited supervision related to income tax compliance such as returns, extensions, forecasts and tax provisions for business sectors and corporate heritage business units.
Store Manager
GNC - General Nutrition Centres
04.2002 - 06.2007
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Researched and resolved complex medical claims issues to support timely processing.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
Medical Claims Processor
Cognizant Technologies
09.2015 - 03.2020
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Researched and resolved complex medical claims issues to support timely processing.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
Customer Service Representative
PPL Electric Utilities
09.2012 - 08.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - Business Accountancy
Hazleton Area High School
Hazleton, PAAssociate Of Arts And Sciences - Accounting
Luzerne County Community College
Nanticoke, PABachelor Of Accounting - Accounting And Finance
Bloomsburg University of Pennsylvania
Bloomsburg, PASkills
- Dependable and reliable
- Effective communication skills
- Bookkeeping
- Data entry
- Customer service
Timeline
School Bus Driver
Krise Transportation
03.2022 - Current
Medical Claims Processor
Cognizant Technologies
09.2015 - 03.2020
Tax Accountant
Jackson Hewitt
01.2013 - 03.2021
Customer Service Representative
PPL Electric Utilities
09.2012 - 08.2015
Store Manager
GNC - General Nutrition Centres
04.2002 - 06.2007
High School Diploma - Business Accountancy
Hazleton Area High School
Associate Of Arts And Sciences - Accounting
Luzerne County Community College
Bachelor Of Accounting - Accounting And Finance
Bloomsburg University of Pennsylvania
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